Brandon Trenholm
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team/company goals. Ability to work around business' needs to exceed productivity and create a better atmosphere.
Overview
3
3
years of professional experience
Work History
Account Care Expert
T-Mobile
12.2022 - Current
- Auditing customer's accounts and making recommendations tailored towards wants and needs, as well to keep account healthy.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
Forklift Operator
Sunmaid Raisins
02.2022 - 12.2022
- Load and unload bins from trailers, move them to and from designated areas, machines and loading docks. Stage all bins with scale tag together. Stack bins 4+ high as needed and put in staging area, and properly check and maintain fluid levels of forklift.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Front End Associate
Costco
04.2021 - 02.2022
- Packed member orders into boxes and transferred items to a separate cart for cashiers. Performed clean-up, cart retrieval, merchandise restocking and runs for items as directed.
- Audited items in-store to keep an accurate count of merchandise and report numbers to supervisor
Education
High School Diploma -
Kingsburg High School
Kingsburg, CA06.2019
Skills
- Teamwork
- Sales
- Emotional Intelligence
- Critical Thinking
- Technology Knowledge
- Problem Solving
- Verbal Communication
- Ability to Multitask
- Team Oversight
- Goals and Performance
Timeline
Account Care Expert
T-Mobile
12.2022 - Current
Forklift Operator
Sunmaid Raisins
02.2022 - 12.2022
Front End Associate
Costco
04.2021 - 02.2022
High School Diploma -
Kingsburg High School
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