Brandon Viera
Middleborough,MA
Summary
Skilled in managing driver teams, optimizing routes, and implementing cost-effective strategies to enhance operational efficiency. Strong focus on customer service, maintaining a high level of satisfaction while adhering to strict regulatory standards. Experienced in budget management, vendor coordination, and continuous process improvements to support smooth daily operations.
Overview
7
7
years of professional experience
Work History
Head of Motorcoach Operations
Lucini Bus Lines
03.2024 - Current
- Direct all facets of motorcoach operations, including fleet management, route planning, and scheduling.
- Implement strategic initiatives to optimize operational efficiency and service quality
- Supervise a team of operational staff, providing leadership, training, and performance evaluations
- Ensure compliance with federal and state transportation regulations and safety standards
- Spearhead the integration of new technologies to enhance operational effectiveness
Safety Director
Lucini Bus Lines
01.2023 - 03.2024
- Developed and executed comprehensive safety programs and training for school bus and 7d van personnel
- Conducted regular safety audits and inspections to identify and mitigate potential risks
- Analyzed accident reports and safety incidents to implement preventive measures
- Collaborated with regulatory agencies to ensure adherence to industry standards and regulations
- Enhanced safety culture through continuous improvement initiatives and employee engagement
Head of Dispatch
Lucini Bus Lines
04.2021 - 01.2023
- Managed dispatch operations for over 150 drivers, including driver assignments, route optimization, and real-time problem resolution
- Implemented dispatching protocols to enhance efficiency and minimize service disruptions
Head of Safety Operations
GATRA
07.2019 - 02.2021
- Led safety department, focusing on development and enforcement of safety policies and procedures for approximately 200 100 drivers.
- Oversaw accident investigations and recommended corrective actions to improve safety practices
- Ensured compliance with all relevant safety regulations and industry best practices
Head of Motorcoach Operations
DATTCO
01.2019 - 07.2019
- Directed the motorcoach operations department, including route management and driver supervision for 15 drivers.
- Implemented operational strategies to enhance service delivery and customer satisfaction
Motorcoach Operator
DATTCO
10.2017 - 01.2019
- Operated motorcoaches in a safe and efficient manner, adhering to all traffic laws and company policies
- Provided excellent customer service, addressing passenger inquiries and concerns
Education
BACHELOR'S - Sociology, Concentration in Minority Inequality within the United States
University of Massachusetts-Amherst
Amherst, MA05.2017
Skills
- Strong Leadership & Management Skills
- Effective Time Management
- Department of Transportation (DOT) logs knowledgeable
- CDL Class B with Passenger, School Bus, & DPU
Timeline
Head of Motorcoach Operations
Lucini Bus Lines
03.2024 - Current
Safety Director
Lucini Bus Lines
01.2023 - 03.2024
Head of Dispatch
Lucini Bus Lines
04.2021 - 01.2023
Head of Safety Operations
GATRA
07.2019 - 02.2021
Head of Motorcoach Operations
DATTCO
01.2019 - 07.2019
Motorcoach Operator
DATTCO
10.2017 - 01.2019
BACHELOR'S - Sociology, Concentration in Minority Inequality within the United States
University of Massachusetts-Amherst
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