Brandon Walker
Summary
Dependable candidate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to building customer rapport and going above and beyond to ensure an optimal customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loan Officer Assistant/Junior Loan Officer
Loan Factory
01.2024 - Current
- Enhanced customer experience by providing knowledgeable guidance on available loan products tailored to individual financial needs.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
Retail Sales Consultant
AT&T Corporate
05.2023 - Current
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Streamlined store processes for improved efficiency and smoother day-to-day operations.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Developed strong rapport with customers and created positive impression of business.
Private Personal Trainer
Fitness Gear And Training
05.2022 - 01.2023
- Developed, planned, and led personal fitness sessions as well as well-known specialty fitness programs.
- Collaborated with other fitness professionals to develop and implement new programs.
- Provided ongoing education regarding exercises, stretches, and self-care techniques to enhance client understanding and commitment.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
Merchandiser
Lawrence Merchandising Services
01.2022 - 03.2022
- Investigated current trends and innovative techniques to create unique displays.
- Arranged consistent shelves, bins, and racks at multiple locations by following established planograms.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Arranged consistent shelves, bins, and racks at 3 locations by following established planograms.
Retail Sales Associate
Abercrombie & Fitch
10.2019 - 01.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Education
Bachelor of Science - Finance
Whatcom Community College
Bellingham, WA09.2024
Skills
- Financial Arrangement Negotiations
- Report Preparation
- Cash Handling
- Customer Service
- Problem-Solving
- POS System Operation
- Sales floor organization
- Product and Service Sales
- Store Opening and Closing
- Teamwork and Collaboration
- Customer Satisfaction
- Leadership and Coaching
Certification
- Licensed Mortgage Loan Originator - 2024
- ISSA Certified Personal Trainer - 2020
Timeline
Loan Officer Assistant/Junior Loan Officer
Loan Factory
01.2024 - Current
Retail Sales Consultant
AT&T Corporate
05.2023 - Current
Private Personal Trainer
Fitness Gear And Training
05.2022 - 01.2023
Merchandiser
Lawrence Merchandising Services
01.2022 - 03.2022
Retail Sales Associate
Abercrombie & Fitch
10.2019 - 01.2020
Bachelor of Science - Finance
Whatcom Community College
- Licensed Mortgage Loan Originator - 2024
- ISSA Certified Personal Trainer - 2020
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