Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Wallace

Elkton,MD

Summary

Former Systems Engineer at CSC with over 3 years of experience in managing and maintaining identity and access management solutions as well as troubleshooting, incident handling and reporting/analytics.

Eager to contribute to team success through hard work, attention to detail and organizational skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Systems Engineer

CSC
06.2023 - 08.2024
  • Assigned company-wide application access to users running stored procedures (SQL Statements) in Production Environments.
  • Removed company-wide application access to users running stored procedures (SQL Statements) in Production Environments.
  • Assisted with knowledge transfer to other team members with how to configure/manage Certification Campaigns (SailPoint).
  • Assisted with integrating company database systems (Oracle) into SailPoint to allow end users to request access and for reporting purposes and access reviews.
  • Created 1,000+ access profiles in SailPoint during a Database integration project.
  • Assisted with testing lower environment changes for engineering team before they are deployed to production.
  • Created and managed Certification Campaigns in SailPoint to allow managers/application owners to review the access of employees and contractors to applications that are used company-wide.
  • Assisted with fixing provisioning errors manually when automation was found to be defective (Powershell and Active Directory).
  • Assisted with source account migrations for new user identities in SailPoint.
  • Created Break-Glass Admin accounts for engineering team in SailPoint.
  • Updated e-mail templates configured in SailPoint and in SharePoint to align with company rebranding efforts.
  • Drafted step by step business process for deleting sources already integrated with SailPoint.
  • Deleted sources, applications, and access profiles in SailPoint that were related to decommissioned company applications/databases.
  • Correlated 400+ administrative accounts to SailPoint identities manually.
  • Created user identities in SailPoint lower environment (UAT) for employees to conduct testing changes.

Associate Systems Engineer

CSC
08.2021 - 07.2023
  • Attended daily scrum meetings to discuss team objectives and provide current workload status updates.
  • Monitored and managed identities in SailPoint that are connected to directory systems (Ex: Active Directory).
  • Communicated issues found with other teams that specialize in Active Directory / Azure Active Directory (Microsoft Entra ID) to find solutions.
  • Assisted team with testing changes in SailPoint lower environment (UAT) before changes are moved to production environments.
  • Assisted with providing information to Risk and Compliance team for ongoing audits for users that have been terminated.
  • Used Powershell to gather user attribute information in Active Directory as well as Azure Active Directory (Microsoft Entra ID) to identify/correct issues.
  • Updated over 500 Active Directory group properties to align for best practices provided by Microsoft using automation (Powershell).
  • Conducted daily and weekly user identity checks to ensure access related issues to resources are avoided before their work start date.
  • Assisted with receiving and processing incidents submitted in ServiceNow for issues related to SailPoint provisioning or user access related issues to applications and resources.
  • Disabled accounts that belong to terminated employees manually if automated system failed due to insufficient privileges.
  • Created access profiles with source system entitlements included for access provisioning and upcoming access reviews (Certification Campaigns).
  • Assisted with processing incoming database access requests as instructed by process documentation provided by Risk and Compliance team.
  • Assisted with revoking user access to database systems on a bi-weekly cadence due to company policies and procedures.
  • Assisted with SSO (Single Sign-On) integrations of applications to Azure Active Directory (Microsoft Entra ID).
  • Created and Managed Certification Campaigns (Access Reviews) to audit user access to applications.
  • Drafted and edited step by step business processes for reporting new hire information and terminated user information for tracking purposes.
  • Drafted and edited step by step business processes for deleting unused Active Directory Group objects.
  • Drafted and edited step by step business processes for disabling rogue Active Directory user accounts.
  • Conducted monthly checks for rogue account activity in Active Directory.
  • Created subscriptions using searches in SailPoint to be using for automatic reporting purposes.

Information Security Intern

CSC
06.2021 - 08.2021
  • Assisted Information Security Leaders with editing and publishing Information Security Policies.
  • Assisted the Risk and Compliance team with entering and editing data on spreadsheets relevant to applicable frameworks used (FFIEC).
  • Learned about the lightweight GRC tool (Tugboat) and how it is used to gather evidence and prepare for auditing purposes.
  • Coordinated with team members about goals and objectives.
  • Learned about the many controls that the company uses to protect company information/assets.
  • Provided assistance with migrating database information within SharePoint environment.
  • Used Tugboat to create controls and evidence tasks to ensure compliance with regulatory standards.
  • Learned about the vendor management process (questions, data collection).
  • Assisted with testing annual compliance training modules.
  • Assisted with evidence labeling and grouping depending on business units.

Restaurant Food Server

Border Cafe
09.2013 - 08.2021
  • Obtained customer orders and entering orders using POS systems.
  • Answered any customer related questions in a professional manner due to company policies and menu item knowledge.
  • Provided excellent communication with kitchen staff, managers, co-workers.
  • Efficiently prepared the restaurant for closing and opening.
  • Collected form of payments for processing.
  • Demonstrated a high level of composure during busy and stressful time periods.

Education

Bachelor of Science - Computer And Network Security

Wilmington University
New Castle, DE
01.2021

Certificate, Digital Evidence Investigation - Computer And Network Security

Wilmington University
New Castle, DE
12.2020

Certificate, Digital Evidence Discovery - Computer And Network Security

Wilmington University
New Castle, DE
12.2020

Associate of Science - Criminal Justice

Delaware Technical And Community College
Newark, DE
05.2017

Skills

  • Attention to Detail
  • Troubleshooting
  • Critical Thinking
  • Requirements Gathering
  • Information Security
  • Software Development
  • Security Management
  • Technical Analysis

Certification

Microsoft Certified: Security, Compliance, and Identity Fundamentals (Issued May 2022 - No Expiration Date)


CompTIA Security+ Certification (Issued May 2021 - Expires 5/27/2027)

Timeline

Systems Engineer

CSC
06.2023 - 08.2024

Associate Systems Engineer

CSC
08.2021 - 07.2023

Information Security Intern

CSC
06.2021 - 08.2021

Restaurant Food Server

Border Cafe
09.2013 - 08.2021

Bachelor of Science - Computer And Network Security

Wilmington University

Certificate, Digital Evidence Investigation - Computer And Network Security

Wilmington University

Certificate, Digital Evidence Discovery - Computer And Network Security

Wilmington University

Associate of Science - Criminal Justice

Delaware Technical And Community College

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