Brandon Weyant
Boston,MA
Summary
Resourceful professional with expertise in SaaS development, stakeholder engagement, and end-user training. Optimize system configurations to meet business needs and deliver technical support for financial and healthcare solutions. Conduct needs assessments and enhance workflow efficiency through cross-functional collaboration. Train end-users to ensure successful software implementation and foster customer success through proactive support.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Product Training Specialist
CoStar Group
Boston, USA
06.2025 - Current
- Delivered engaging virtual and in-person training sessions on CoStar for Lenders, guiding users through data uploads, product navigation, and advanced features to enhance user proficiency.
- Developed and maintained comprehensive training materials, including video tutorials, user guides, and FAQs, to improve client adoption and understanding of the product.
- Collaborated with cross-functional teams to identify client learning needs and improve training content for clarity, efficiency, and impact.
- Collaborated with cross-functional teams to identify client learning needs and improve training content for clarity, efficiency, and impact.
Business Analyst
US Bank
Minneapolis, USA
01.2022 - 01.2024
- Built upon industry knowledge pertinent to the fully integrated CGI Trade360, a global transaction service (SaaS) offered to banks; trained and up-skilled end-users to ensure seamless service launch.
- Collaborated cross-functionally with stakeholders and subject matter experts (SMEs), noting business needs and gathering requirements to effectively configure Trade360.
- Mastered how to effectively identify business needs and gather requirements.
- Delivered post-live support by assessing all helpdesk requests, reconfiguring one production environment and four test environments to align with evolving business needs.
Implementation Specialist
Meditech
Westwood, USA
01.2018 - 01.2021
- Acted as the primary client contact during the implementation of Meditech's Business and Clinical Analytics (BCA) business intelligence tool across more than 20 hospitals.
- Leveraged MicroStrategy functionality acumen to partner with stakeholders, including SMEs and c-suite executives, to outline business needs and develop custom dashboards.
- Validated clients' data using Meditech Expanse system and SQL expertise.
- Coordinated and delivered client training sessions and demos onsite and remotely, ensuring smooth operations throughout all implementation phases.
- Became the Product Resource Homepage Representative for the group, authoring, editing, and publishing clear, concise, and informative customer-facing and internal documents.
- Appointed Product Resource Homepage Representative for the group to author, edit, and publish clear, concise, and informative customer-facing and internal documents.
Education
Bachelor of Science - Marketing
UNIVERSITY OF MASSACHUSETTS DARTMOUTH
North Dartmouth, MA 09.2013 - 05.2017
Skills
- Training Coordination
- Training & Development
- Needs Assessment
- End-User Communications
- Stakeholder Engagement
- Cross-Functional Teamwork
- Customer Success
- Problem Solving
- SQL
- SaaS
- Researching
- Relationship Building
Timeline
Product Training Specialist
CoStar Group
06.2025 - Current
Business Analyst
US Bank
01.2022 - 01.2024
Implementation Specialist
Meditech
01.2018 - 01.2021
Bachelor of Science - Marketing
UNIVERSITY OF MASSACHUSETTS DARTMOUTH
09.2013 - 05.2017