Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirley Grant

Montgomery,AL

Summary

History of contributing to Circuit and District Court efficiency through skilled clerical support. Well-versed in issuing warrants, collecting fees and producing reports and correspondence. Excellent organizational, multitasking and conflict management skills.

Overview

29
29
years of professional experience

Work History

Deputy Court Clerk

Administrative Office Of Courts/Circuit Clerk
Montgomery, AL
02.1994 - 01.2023

Manage administrative functions of District and Circuit Court.

Supervise, directs and evaluates assigned staff.

Serves as sworn magistrate

Serves as notary public

Passport Acceptance Agent

Manages the departments during the absence of the Circuit Clerk

Responded to in-person and telephone requests for information from general public, attorneys, judges and other involved parties.

Processed payments for fines and fees, maintained accurate drawers, issued receipts and update account balances.

Enter information into departmental database, such as legal information, charges and convictions.

Assisted in the absentee election office

Act as in-house personnel

Assist and train employees on court procedures, methods and techniques

Process summons, subpoenas, motions and other court related documents

Oversees the re-creation and preservation of criminal and civil records

Participates in hiring and termination process

Prepare jury checks

Prepare grand jury checks

Complete employee performance appraisals

Assisted in helping office become paperless

Supervisor for 15 years in the District Criminal Division

Promoted to Deputy Clerk in 2018

Maintained court dockets and updated disposition of cases after court hearings and trials.

Maintain investment accounts

Managed 15 summer interns

PBX Switchboard Operator

Baptist Medical Center East
01.2015 - 03.2020
  • Operated switchboard and routed incoming calls to appropriate departments.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Connected callers with appropriate professional, department, or business.
  • Maintained accurate records of calls placed and received.
  • Received incoming calls and paged individuals and departments over PA system.

Education

Tuskegee University
Tuskegee, AL

Auburn University-Montgomery
Montgomery, AL

Ambridge University

Skills

  • Office Procedures
  • Docket Management
  • Documentation and Recordkeeping
  • Office Management
  • Spreadsheet Analysis
  • Employee Timesheet Processing
  • Clerical Support
  • Customer Satisfaction
  • Customer Relationship Management
  • Problem Resolution
  • Professional Development
  • Switchboard management

Timeline

PBX Switchboard Operator

Baptist Medical Center East
01.2015 - 03.2020

Deputy Court Clerk

Administrative Office Of Courts/Circuit Clerk
02.1994 - 01.2023

Tuskegee University

Auburn University-Montgomery

Ambridge University