Brandon Wieland

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

years of professional experience

Work History

Lead Technician

Gossettkia

Memphis

08.2015 - Current

Supervised daily operations of technical teams and workflows.
Trained technicians on equipment maintenance and safety protocols.
Developed and implemented process improvements, increasing service efficiency and streamlining workflows.
Assisted junior technicians in resolving complex technical problems.
Collaborated with management on training program development for new hires.
Ensured compliance with industry standards and regulations consistently.
Coordinated repair schedules, reducing client downtime and enhancing service continuity.
Followed safety practices to safeguard against injury and damage to property.
Managed multiple projects simultaneously while meeting deadlines.
Fostered relationships with internal and external customers.
Managed quality control processes, ensuring high customer satisfaction and adherence to service standards.
Tested components, assemblies and systems to diagnose problems.
Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
Entered and distributed work orders to other technicians.
Recommended corrective and preventive actions to boost product reliability.
Identified areas where improvements could be made in terms of system efficiency or cost savings.
Analyzed customer requirements to determine appropriate solutions.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Documented processes for future reference by team members.
Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
Utilized hand tools to properly splice cables.
Completed scheduled appointments on time to drive quality service.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Estimated cost of labor and materials for projects and communicated value to clients.
Routinely inspected equipment for preventive and emergency maintenance needs.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Installed new components or replaced defective parts to restore functionality.

Tow Truck Driver

Cobra towing

Southaven

07.2012 - 08.2014

Operated tow trucks to safely transport vehicles from various locations.
Responded promptly to emergency calls and provided roadside assistance.
Transported vehicles from accident scenes to repair shops or storage lots.
Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
Communicated with dispatch to coordinate efficient towing operations.
Communicated effectively with customers to assess their needs and provide appropriate solutions.
Assisted customers with paperwork and explained towing processes clearly.
Maintained accurate records of all towed vehicles and service details.
Maintained accurate records of all towing activities.
Managed equipment maintenance to ensure optimal performance of tow trucks.
Inspected tow trucks before and after use for mechanical issues or damage.
Conducted vehicle inspections to ensure compliance with safety standards.
Performed vehicle inspections prior to towing.
Checked chains, cables, straps, and winches for proper operation and safety purposes.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
Maintained safe driving habits to protect property and general public on roadways.
Worked closely with other drivers, mechanics, tow operators during shifts.
Assisted with the loading and unloading of vehicles onto tow truck.
Utilized radios or telephones to communicate with dispatch personnel regarding job details.
Followed company policies and procedures related to health and safety guidelines.
Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
Monitored assigned routes for disabled vehicles needing roadside assistance during shifts.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Worked well with dispatchers to communicate route and schedule changes.
Followed regular schedule of pickups for individual customers and groups.
Repaired broken down vehicles on the side of the road when needed.
Maintained accurate records of all towing activities.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Followed regular schedule of pickups for individual customers and groups.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

Education

Southaven High School

Southaven, Mississippi

Skills

System troubleshooting
Mechanical troubleshooting
Electrical systems
Equipment Repair
Testing and repair
Diagnostic testing
Quality control
Process improvement

System testing
Data analysis
Technical training
Team leadership
Problem solving
Time management
Equipment maintenance
Troubleshooting and diagnosis

Timeline