BRANDON WILLIAMS
Alpharetta,GA
Summary
Entry-level Automotive Technician eager to learn and contribute to the automotive industry. Enthusiastic about gaining hands-on experience in service and repair while providing excellent customer service. Motivated to support the team and meet shop targets through a strong work ethic and a commitment to expanding mechanical knowledge.
Overview
2
2
years of professional experience
Work History
SERVER
Tulum Mexican Cuisine
Wellington, FL
08.2023 - 11.2023
- Consistently delivered top-notch customer service by understanding and exceeding guests' expectations
- This involved actively listening, anticipating needs, and providing solutions promptly
- Developed strong verbal and written communication skills, which are invaluable for articulating complex technical solutions to potential clients
- Managing multiple tables, orders, and customer inquiries in a busy restaurant taught me to prioritize tasks, stay organized, and manage time effectively
- These skills directly apply to managing a pipeline, tracking leads, and meeting sales targets in the tech sales arena.
VALET ATTENDANT/ SUPERVISOR
National Valet
Boynton Beach
04.2022 - 08.2023
- Greeted and assisted customers in a courteous and professional manner, handling their vehicles with care
- Addressed customer inquiries, resolved conflicts, and managed any incidents that arose during shifts
- Oversaw the daily operations of a busy valet service, ensuring a seamless and efficient customer experience
- Accomplishments: Achieved Supervisor promotion within an impressive 2-month period due to exceptional customer feedback.
Tire Service Technician
Discount Tire
Johns Creek, GA
01.2023 - 04.2023
- Inspected tires for damage and wear, replaced worn or damaged tires with new ones.
- Replaced valve stems and tire pressure monitoring systems sensors as needed.
- Repaired punctures using patching kits and plugging tools.
- Checked air pressure in customer's tires to ensure safety.
- Maintained cleanliness of work area, following all safety protocols and regulations.
- Mounted new tires onto rims using pneumatic tools such as impact wrenches and torque guns.
STOCKER ASSOCIATE
Lowes
Wellington, GA
- 01.2022
- Took on customer service duties as needed, contributing with teams of up to 4 to achieve top ratings in satisfaction surveys
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages
- Accomplishments: Exceeded customer service expectations and received the Service Star Award three times for resolving 95% of customer issues on the first contact, reducing average handling time by 25%, and earning a customer satisfaction rating of 88%.
REAL ESTATE INSIDE SALES INTERN / REAL ESTATE AGENT
Stacek Wkatt Real Estate 1ro/p
Roswell, GA
06.2020
- Utilized industry-standard Customer Relationship Management (CRM) software to manage client interactions, providing personalized service and streamlined communication
- Demonstrated resilience in the face of rejection, maintaining a positive attitude, and persistently pursuing leads to achieve sales objectives
- Proficient in initiating cold calls, crafting compelling cold emails, and sending effective cold texts to generate leads and establish initial client connections, resulting in a consistent flow of potential opportunities and successful conversions
- Accomplishments: Received a position as a Full-time Real Estate Agent
- Successfully attained my Real Estate license.
Education
High School Diploma -
FELLOWSHIP CHRISTIAN SCHOOL
05.2018
Associate of Science - Automotive Technology
Gwinnett Technical College
Lawrenceville, GASkills
- Multitasking and Organization
- Customer Service
- Time Management
- Problem-Solving
- Punctual and Reliable
- Clean Driving Record
Timeline
SERVER
Tulum Mexican Cuisine
08.2023 - 11.2023
Tire Service Technician
Discount Tire
01.2023 - 04.2023
VALET ATTENDANT/ SUPERVISOR
National Valet
04.2022 - 08.2023
REAL ESTATE INSIDE SALES INTERN / REAL ESTATE AGENT
Stacek Wkatt Real Estate 1ro/p
06.2020
STOCKER ASSOCIATE
Lowes
- 01.2022
High School Diploma -
FELLOWSHIP CHRISTIAN SCHOOL
Associate of Science - Automotive Technology
Gwinnett Technical College
Similar Profiles
Jordy LopezJordy Lopez
Bartender at Tulum Modern MexicanBartender at Tulum Modern Mexican
Adelmo RivasAdelmo Rivas
General Manager at Frida Mexican CuisineGeneral Manager at Frida Mexican Cuisine
Tatiana DeckerTatiana Decker
Server/bartender at Agave Azul Mexican CuisineServer/bartender at Agave Azul Mexican Cuisine