Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Wolfe

Gilbert,AZ

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with working with and helping customers. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

Guest Services Associate

Top Golf
03.2024 - 05.2024
  • Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
  • Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.

Team Member

Culver's Restaurant
04.2023 - 02.2024
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Party City
09.2021 - 04.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Assisted customers in selecting merchandise best suited to needs.
  • Learned all required tasks quickly to maximize performance.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Service Clerk

Tom's Food Center
09.2020 - 04.2021
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Removed trash, swept, and mopped floors for professional appearance.

Education

High School Diploma -

Haslett High School
Haslett, MI
06.2021

Skills

  • Teamwork and Collaboration
  • Stocking and Replenishing
  • Following Instructions
  • Retail Transactions
  • Order Preparation
  • Customer Service and Assistance

Timeline

Guest Services Associate

Top Golf
03.2024 - 05.2024

Team Member

Culver's Restaurant
04.2023 - 02.2024

Team Member

Party City
09.2021 - 04.2023

Service Clerk

Tom's Food Center
09.2020 - 04.2021

High School Diploma -

Haslett High School

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Brandon Wolfe