Brandon Womack
Rochester,NH
Summary
Dynamic professional with extensive experience in retail and technical roles, notably as Retail Assistant Manager at TROC/Mobile Store Operators LLC. Excelled in Retail Operations Management and Customer Relationship Management, enhancing store performance and customer satisfaction. Skilled in staff training and retail merchandising, demonstrating a balance of hard and soft skills to drive team success.
Experienced with team leadership, customer service, and sales strategies. Utilizes interpersonal skills to foster productive team environment. Track record of enhancing store performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Retail Assistant Manager
TROC/ Mobile Store Operators Llc
11.2019 - 02.2025
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
Cable Technician
Connect One
01.2019 - 08.2019
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
Cable Technician
J&L Cable
08.2016 - 03.2019
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
- Repaired and updated equipment to conform to company-wide standards.
- Improved customer satisfaction by providing efficient and professional cable installation services.
Assistant Store Manager
Family Dollar
02.2015 - 08.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
Walmart
08.2014 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receiving Associate
Walmart
09.2012 - 04.2014
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Traffic Control Flagger
Project Flagging
08.2012 - 01.2013
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Traffic Control Flagger
American Flagging and Traffic Control
05.2011 - 10.2011
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
Education
GED -
Canaan Learning Center
Canaan, VT04-2012
Skills
- Product Presentation
- Retail Operations Management
- Customer Relationship Management
- Retail Management
- Staff Training
- Retail Merchandising
Timeline
Retail Assistant Manager
TROC/ Mobile Store Operators Llc
11.2019 - 02.2025
Cable Technician
Connect One
01.2019 - 08.2019
Cable Technician
J&L Cable
08.2016 - 03.2019
Assistant Store Manager
Family Dollar
02.2015 - 08.2016
Sales Associate
Walmart
08.2014 - 02.2015
Receiving Associate
Walmart
09.2012 - 04.2014
Traffic Control Flagger
Project Flagging
08.2012 - 01.2013
Traffic Control Flagger
American Flagging and Traffic Control
05.2011 - 10.2011
GED -
Canaan Learning Center
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