Brandon Woods
Orlando,United States
Summary
Results-driven professional with extensive experience in high-volume hospitality environments. Expertise in training new team members and fostering cross-departmental collaboration to enhance service delivery and customer satisfaction. Eager to apply strong relationship-building skills in Customer Success or Client Services roles.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Cook
Universal Orlando
Orlando, Florida
06.2026 - Current
- Collaborated with team members and leadership to optimize operations in high-volume hospitality environment.
- Adapted to changing priorities and service demands, ensuring quality and operational standards were upheld.
- Maintained attention to detail and consistency in fast-paced, team-oriented environment.
Lead Grill Cook
Fresh Kitchen
Orlando, Florida
07.2025 - 06.2026
- Trained and supported new team members, enhancing team performance in fast-paced, customer-focused environment.
- Collaborated with coworkers and management, ensuring high service quality and operational efficiency.
- Adapted quickly to changing priorities, fostering positive guest experiences.
Lead Line Cook
First Watch Restaurants
Windermere, Florida
04.2024 - 08.2025
- Coordinated with departments, ensuring seamless operations during high-volume shifts.
- Mentored new employees, improving team capabilities and upholding operational standards.
- Built strong working relationships through effective leadership and collaboration.
Cook 1
Walt Disney World
Lake Buena Vista, Florida
08.2023 - 04.2024
- Worked with team to coordinate timely meal service during peak hours, enhancing guest experience.
- Supported operations in high-volume hospitality environment, ensuring diverse guests received timely service during busy shifts.
- Partnered with cross-functional teams to uphold quality and service standards, contributing to overall guest satisfaction.
Lead Line Cook
Canopy Road Café
Tallahassee, Florida
10.2021 - 02.2023
- Supervised kitchen team to ensure efficient food preparation and service.
- Launched new restaurant location through employee training and streamlined operations for efficient service.
- Onboarded and developed new team members to foster collaboration and improve overall team function.
Education
Bachelor of Arts - Journalism
Georgia State University
Atlanta12-2020
Skills
- Guest Satisfaction
- Cross-Functional Collaboration
- Team Collaboration
- Team Development
- Problem Solving
- Conflict Resolution
- Communication
- Active Listening
- Organization
- Time Management
- Microsoft Office
- Relationship Building
Certification
- NASM Certified Personal Trainer (CPT) Jan 2025 — Jan 2027
- CPR/AED Certification Oct 2024 — Oct 2026
Languages
English
Timeline
Cook
Universal Orlando
06.2026 - Current
Lead Grill Cook
Fresh Kitchen
07.2025 - 06.2026
Lead Line Cook
First Watch Restaurants
04.2024 - 08.2025
Cook 1
Walt Disney World
08.2023 - 04.2024
Lead Line Cook
Canopy Road Café
10.2021 - 02.2023
Bachelor of Arts - Journalism
Georgia State University