Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Chase Willis

Portland,OR

Summary

I am an organized and dependable candidate successful at managing multiple priorities with an eye for detail and a positive attitude. I have a willingness to constantly adapt and challenge myself with new life and career opportunities. I have experience in a variety of career fields from collegiate level education, insurance servicing with an emphasis on the construction industry, and business administration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Commercial Lines Account Manager

PCF Insurance Services
07.2023 - Current
  • Collaborated with underwriters to ensure accurate policy issuance and appropriate coverage levels.
  • Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
  • Coordinated cross-departmental efforts to resolve complex issues, ensuring a seamless experience for clients.
  • Negotiated competitive insurance rates with carriers, maximizing value for our construction clients.
  • Implemented effective workflow processes within the team, resulting in improved productivity levels while maintaining high-quality standards in servicing clients'' needs.

Graduate Instructor

Western Washington University
09.2021 - 06.2023
  • Taught and conducted the affairs of an entire college level English course every quarter. Note this is NOT a TA position. I had the same basic responsibilities as adjunct faculty.
  • In that I compiled and designed the curriculum (including lesson plans, lecture notes, assignments, and projects) for my English 101 classroom.
  • Conducted daily lectures and led students in guided discussions.
  • Graded all coursework and projects based on the rubrics and criteria I helped design and write.
  • Assisted students in office hours, through email, canvas, and one on one conferencing.
  • Participated in faculty meetings and advisory seminars.


Assistant to the Operations Manager

Augusta Landscaping And Franchise
06.2020 - 09.2021
  • Scheduled and coordinated multi-thousand projects and provided customer support for clients from setting up initial estimates, estimate revisions, scheduling conflicts, problems with service, and billing.
  • Compiled timesheets and payroll for office and field crew staff.
  • Itemized business and franchise expenses via QuickBooks.
  • Support for billing and invoicing procedures and corrections.
  • Solicited jobs and company brand to prospective clientele via emailing, cold calling, and participation in company media and advertising.

Education

Master of Arts - English Literature

Western Washington University
Bellingham, WA

Bachelor of Arts - English Literature And Creative Writing

Western Washington University
Bellingham, WA

Skills

  • Ul>
  • Assignment grading
  • P>Student records management
  • P>Differentiated instruction
  • P>Tutoring and mentoring
  • P>Technology-savvy
  • P>MS Office
  • P>Training and Development
  • P>Data Entry
  • P>Clerical Support
  • P>Attention to Detail
  • P>Dependable and Responsible
  • P>Problem-Solving
  • Client Services
  • Record-keeping
  • Insurance Underwriting

Certification

  • Property and Casualty License - in all 50 states.

Timeline

Commercial Lines Account Manager

PCF Insurance Services
07.2023 - Current

Graduate Instructor

Western Washington University
09.2021 - 06.2023

Assistant to the Operations Manager

Augusta Landscaping And Franchise
06.2020 - 09.2021

Master of Arts - English Literature

Western Washington University

Bachelor of Arts - English Literature And Creative Writing

Western Washington University

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Brandon Chase Willis