Brandon J Reynolds
Guilderland,USA
Summary
Retail manager with over 14 years of experience in grocery and specialty retail, including store and department leadership. Experienced in leading large teams, driving sales, managing labor and P&L, merchandising, and front-end operations. Strong focus on customer service, employee development, and finding ways to improve day-to-day operations. Currently a supervisor with Costco looking to continue growing into larger leadership roles within the company.
Overview
15
15
years of professional experience
Work History
Tire Center Supervisor
Costco Wholesale
Albany, NY
06.2026 - Current
- Supervise daily Tire Center operations, including employee direction, member service, safety, and workflow management.
Store Operations & Merchandising Manager
TJX Companies
Albany, NY
04.2026 - 06.2026
- Oversee daily operations for a high-volume Sierra location including freight flow, staffing, payroll execution, merchandising, and operational readiness.
- Lead and develop associates while supporting customer experience, shrink control, inventory accuracy, and execution of company standards in a fast-paced retail environment.
- Led store performance for the TJX Rewards credit card and loyalty program, coaching associates on customer engagement and driving results toward company goals.
- Oversaw in store marketing and point-of-sale signage, ensuring promotional materials and customer messaging were accurate and executed to company standards.
Interim Store Manager
The TJX Companies, Inc.
Albany, NY
10.2025 - 04.2026
- Lead daily operations for a TJ Maxx and Marshalls retail store with full responsibility for sales, payroll, shrink, and operational performance.
- Direct and coach a 40+ associate team, ensuring strong execution of company standards and customer experience goals.
- Partnered with district leadership on sales, staffing, customer experience, and operational strategies to improve overall store performance.
- Maintain store stability and engagement during leadership transition while driving operational priorities.
Store Operations Manager
The TJX Companies, Inc.
Albany, NY
02.2024 - 10.2025
- Manage store operations including truck receiving, freight flow, inventory control, scheduling, and payroll planning.
- Assist in new store openings, supporting staffing, merchandising, and operational readiness.
- Lead hiring, onboarding, and training initiatives to develop a dependable store team.
- Monitor KPIs including sales, conversion, credit capture, and customer experience metrics.
- Maintain safety, shrink control, and operational compliance standards.
- Managed payroll and employee scheduling through UKG for a team of 40+ associates.
Assistant Store Manager
ShopRite
Albany, NY
03.2020 - 12.2023
- Managed operations of a $52M grocery store, overseeing multiple departments including Grocery, Dairy, Frozen, Produce, Floral, HABA & Non Foods.
- Led a 100+ employee team, improving productivity and store performance.
- Drove nearly $1M year-over-year sales growth through merchandising and operational improvements.
- Implemented cost controls that increased store profitability by $415K.
Center Store Manager
ShopRite
Albany, NY
05.2014 - 03.2020
- Oversaw center store operations including ordering, inventory control, merchandising, and vendor coordination.
- Maintained optimal in-stock conditions through daily aisle audits and cycle counts.
- Coordinated truck completion and overnight operations to ensure smooth store opening.
- Served as backup receiver, coordinating vendor deliveries, verifying incoming shipments, and ensuring accurate receiving procedures in the receiver’s absence
Front End Customer Service Manager
ShopRite
12.2013 - 05.2014
Scanning & Price Accuracy Coordinator
Shoprite
07.2013 - 12.2013
Cashier/Grocery/Scanning Clerk
ShopRite
01.2012 - 07.2013
Education
High school diploma -
Albany High School
PC Hardware and Software -
Cisco Networking Academy
Albany, NYSkills
- Retail Operations & Management
- Membership & Customer Service
- Sales, Marketing & Loyalty Programs
- Team Leadership & Development
- P&L & Financial Management
- Payroll & Labor Management
- Front End Operations
- Technology & Business Systems
Timeline
Tire Center Supervisor
Costco Wholesale
06.2026 - Current
Store Operations & Merchandising Manager
TJX Companies
04.2026 - 06.2026
Interim Store Manager
The TJX Companies, Inc.
10.2025 - 04.2026
Store Operations Manager
The TJX Companies, Inc.
02.2024 - 10.2025
Assistant Store Manager
ShopRite
03.2020 - 12.2023
Center Store Manager
ShopRite
05.2014 - 03.2020
Front End Customer Service Manager
ShopRite
12.2013 - 05.2014
Scanning & Price Accuracy Coordinator
Shoprite
07.2013 - 12.2013
Cashier/Grocery/Scanning Clerk
ShopRite
01.2012 - 07.2013
High school diploma -
Albany High School
PC Hardware and Software -
Cisco Networking Academy