Luke McCann
Denver,CO
Summary
Results-driven Tire Center Supervisor recognized for high productivity levels and efficient task completion. Skilled in inventory management, customer service, and team leadership. Excel in problem-solving, communication, and organizational skills to ensure smooth operation and high customer satisfaction.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
23
23
years of professional experience
Work History
Tire Center Supervisor
Costco
Aurora, Colorado
07.2016 - 10.2024
- Directed the day-to-day operations of the tire center, including scheduling and hiring staff.
- Ensured that all tires were inspected for safety and quality assurance prior to installation.
- Provided technical support to customers on proper tire selection, maintenance, and repair services.
- Developed and implemented policies and procedures related to inventory control of tires and other automotive parts.
- Trained new employees in the use of tools, equipment, processes, and safety protocols specific to the tire center operation.
- Resolved customer complaints regarding product or service issues in a timely manner.
- Conducted regular inspections of work area to identify potential hazards and take corrective action as needed.
- Assisted customers with selecting appropriate tires based on their vehicle type and driving needs.
- Adhered to state regulations related to tire disposal according to environmental standards.
- Coordinated with other departments within the organization such as sales or marketing teams.
- Ordered tires and other merchandise to replace stock and fulfill customer requests.
- Performed periodic audits of inventory levels to ensure accuracy in stock quantity and pricing data.
- Supervised staff members during daily operations while also providing guidance as needed.
Stand-Up Forklift Driver
Costco
Aurora, Colorado
10.2008 - 07.2016
- Operated stand-up forklift to move and stack product in warehouse.
- Performed daily inspections of equipment to ensure safety and proper functioning.
- Loaded and unloaded materials onto trucks for shipment.
- Assisted with unloading incoming shipments from vendors using the forklift.
- Ensured safe operation of the lift truck at all times by following established safety procedures and guidelines.
- Organized warehouse storage space to maximize efficiency and minimize clutter.
- Communicated with co-workers regarding forklift operations, loading and unloading instructions, and any potential hazards present in the workplace.
- Reported any issues or malfunctions of equipment immediately to supervisor or maintenance personnel for repair or replacement as needed.
- Stacked empty pallets neatly in designated areas after use.
- Provided assistance with other duties such as stocking shelves, packing boxes., when needed.
- Worked closely with supervisors and other team members to coordinate workflow efficiently.
- Tied and secured loads to prevent shifting or damage to items.
- Performed daily equipment checks to verify proper operation and minimize downtime.
Stocker
Costco
Aurora, Colorado
10.2006 - 10.2008
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Provided customer service by answering questions about product location, price and availability.
- Assisted with store displays and window dressing as needed.
- Ensured that all products were labeled properly before stocking the shelves.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Monitored expiration dates of perishable items to ensure freshness.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
Tire Installer
Costco
Aurora, Colorado
12.2001 - 10.2006
- Inspected, repaired and maintained tires for customers' vehicles.
- Assessed customer needs to determine the best tire option.
- Removed old tires from vehicles using hand tools and a hydraulic jack.
- Balanced wheels to ensure proper alignment of the vehicle's steering and suspension systems.
- Repaired punctured or damaged tires with patching kits, sealants and plugs.
- Tested tires for air pressure and tread depth levels according to safety standards.
- Provided detailed explanations of services performed to customers as needed.
- Cleaned work area upon completion of job duties in order to maintain a safe environment.
- Filled out paperwork such as invoices, repair orders and other documents accurately and completely.
- Followed safety protocols when handling hazardous materials such as used oil, antifreeze, batteries.
- Utilized computer software programs to look up parts information and pricing details.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO06-2000
Some College (No Degree) -
Metropolitan State University of Denver
Denver, COSkills
- Shop Safety
- Store Promotions
- Sales management
- Workplace Safety
- Task Delegation
- Technical aptitude
- Scheduling abilities
- Workplace Safety Compliance
- Quality control monitoring
- Team Collaboration
- Time management abilities
- Multitasking Abilities
- Problem Anticipation and Resolution
Timeline
Tire Center Supervisor
Costco
07.2016 - 10.2024
Stand-Up Forklift Driver
Costco
10.2008 - 07.2016
Stocker
Costco
10.2006 - 10.2008
Tire Installer
Costco
12.2001 - 10.2006
High School Diploma -
Thomas Jefferson High School
Some College (No Degree) -
Metropolitan State University of Denver