Chad Ehlman
Littleton,CO
Summary
Dynamic leader with a proven track record at Costco Wholesale, enhancing customer satisfaction and streamlining operations. Excelled in workplace safety and customer service, significantly improving team performance through effective training and motivation. Skilled in sales, adept at fostering teamwork, and collaboration, ensuring top-notch service and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tire Center Supervisor
Costco Wholesale
05.2011 - 09.2024
- Managed processes, equipment, employees, safety and housekeeping of area, meeting production quality and quantity standards on shift.
- Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
- Developed and maintained positive relationships with product and equipment vendors.
- Enforced established policy, rules and regulations and procedures to provide safe and efficient working environment.
- Lead and drove sales for the department. Provided excellent customer service, giving the customer with knowledge about the products sold. Allowing the customer to make an educated decision based on the information and recommendation provided.
- Delegated tasks and managed workload for employees based on daily and weekly schedules.
- Coached team members on proper tire installation techniques, resulting in fewer errors and improved customer satisfaction.
- Increased overall customer satisfaction by implementing efficient tire center operations and providing exceptional service.
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Controlled inventory of tire installation equipment, obtaining and disposing of equipment as appropriate and educating staff on safe and proper operation of tire bay equipment.
Education
Sierra College
Rocklin, CARoseville High School
Roseville, CA06-2011
Skills
- Workplace Safety
- Employee Training
- Task Delegation
- Staff Motivation
- Customer Service
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Sales expertise
Certification
Tire Industry Association: Automotive Tire Service Advanced Instructor
Golf and Bowling
I have been golfing since I was thirteen years old and have continued to pursue this interest. I enjoy this sport due to its ever continuing difficulty both physical and mental. As golf is regularly a solo game, it is a sport that allows you to not only compete with others but mainly is a test for ones self. Golf for me is mainly a mental game, where your worst enemy tends to be yourself. I like that one must overcome the mental stress that is accompanied with this sport and that allows you to grow as an individual.
Timeline
Tire Center Supervisor
Costco Wholesale
05.2011 - 09.2024
Sierra College
Roseville High School
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