Brandon R. Stricker
Carpentersville,IL
Summary
Highly organized and motivated dispatch professional with experience managing multiple service technicians and coordinating customer service visits. Experienced in utilizing computerized dispatching systems and call center operations to ensure efficient scheduling of appointments. Adept at problem-solving, conflict resolution, and customer service.
Resourceful Truck Dispatcher known for high productivity and efficient task completion. Specialize in route planning, logistics coordination, and effective communication with drivers to ensure timely deliveries. Possess strong skills in problem-solving, multitasking, and decision-making, which contribute to smooth operations. Excel in fast-paced environments through adaptive planning and clear communication.
Overview
8
8
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
09.2024 - Current
- Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
- Boosted company revenue by consistently meeting and exceeding sales targets in a highly competitive market.
- Exceeded company expectations for overall performance, receiving recognition as a top-performing door-to-door salesman within the organization.
- Built lasting relationships with customers, leading to repeat business and increased referral rates.
- Increased customer base by implementing persuasive sales techniques and building rapport with potential clients.
- Used scripts or persuasive sales techniques to convince clients in purchasing product or service.
Transportation Network Coordinator
C.R. England
06.2021 - 09.2024
- Investigated root causes behind reported incidents and took corrective action accordingly
- Implemented strategies designed to reduce operational costs while improving overall efficiency
- Maintained up-to-date records of all shipments including pickup and delivery dates, customer information, cargo details.
Driver
Northwest Express Inc.
10.2020 - 06.2021
- Maintained clean driving record and obeyed traffic laws and regulations
- Provided excellent customer service throughout delivery process
- Developed strong relationships with customers by providing courteous service
- Completed daily routes in accordance with customer delivery expectations.
Uber driver
Uber
06.2018 - 10.2020
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Followed all traffic laws and company procedures
- Practiced safe driving and defensive driving techniques.
Merchandiser
Nestle
03.2017 - 08.2017
- Worked to keep shelves and floors free of garbage and clutter
- Stocked items in a way that supported an overall neat appearance.
Education
Psychology -
Elgin Community College
Elgin, ILHigh School Diploma -
Saint Charles North High School
St. Charles, IL05.2016
Skills
- Adaptability
- Time Management
- Problem Solving
- Leadership
- Communication Skills
- Teamwork
- Highly Motivated
- Data Entry Accuracy
- Industry Networking
- Organizational Skills
- Analytical Thinking
- Attention to Detail
- Safety Processes and Procedures
- Regulatory Compliance Understanding
- Employee Management
- Transportation Management
- Geographical Knowledge
- Fleet Operations
- Logistics Management
- Customer Relations
- Route Planning
- Staff Training and Development
- Freight Forwarding
Timeline
Customer Development Representative
Power Home Remodeling
09.2024 - Current
Transportation Network Coordinator
C.R. England
06.2021 - 09.2024
Driver
Northwest Express Inc.
10.2020 - 06.2021
Uber driver
Uber
06.2018 - 10.2020
Merchandiser
Nestle
03.2017 - 08.2017
Psychology -
Elgin Community College
High School Diploma -
Saint Charles North High School
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