Brandon R. Allen
Atlanta
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Senior Operations Manager
StockX
Detroit, MI / Atlanta, GA
01.2024 - 12.2025
- Executed high-volume operations, meeting SLAs, quality targets, and cost expectations while aligning daily execution with long-term improvements.
- Led and developed Operation Managers and Team Leads strengthening performance management, leadership capability, and team accountability.
- Established and owned operational KPIs, business reviews, and performance cadences, turning data into prioritized actions that improved throughput, reduced friction, and stabilized peak-period performance.
- Partnered cross-functionally with Planning, Finance, Technology, Engineering, Ecommerce, Retail, B2B, Customer Experience, HR, and external partners to execute strategic initiatives, improve processes, and scale operations.
- Facilitated facility launches, technology implementations, vendor/3PL performance, capacity planning, and operational readiness across multiple locations.
Operations Manager
StockX
Lithia Springs, GA
09.2022 - 09.2024
- Managed day-to-day operations ensuring consistent execution against service levels, quality standards, and cost targets in a fast-paced environment.
- Led and developed frontline leaders and teams, enhancing accountability and engagement while adapting to shifting business priorities.
- Monitored operational KPIs and used data and root-cause analysis to identify performance gaps, resolve bottlenecks, and implement sustainable process improvements.
- Collaborated with Operations, Planning, Technology, Engineering, Logistics, Finance, and external partners to streamline workflows and optimize resource allocation.
- Standardized SOPs and performance-management practices, enhancing consistency and visibility in operational execution.
District Manager
City G.E.A.R
Memphis, Tennessee
08.2015 - 07.2017
- Full P&L Responsibility for a high-volume district with annual sales over $30 million
- Operated 14 stores in 4 metropolitan areas
- Achieved top district sales performance in region consistently throughout tenure
- Increased profitability by moving bottom producing stores up the company ranks by up selling and stronger social media standards
- Grew social media presence for all 14 stores, enhancing customer engagement and brand visibility
- Hired/Trained over 20 managers including 2 that later became District Managers
- Successfully implemented store to store transfer system using a daily driver
- Increased profitability by elevating underperforming stores through upselling strategies and enhanced social media engagement
- Spoke at National Sales meeting about improving PPT throughout the company Produced Company Store Manager of the Year
Retail Store Manager
The Athlete's Foot
Atlanta, Georgia
02.2007 - 09.2021
- Performed administrative functions for new hires, transfer, & terminated employees;
- Developed and implemented sales strategies to enhance product visibility and drive revenue growth.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Trained and mentored staff on operational procedures, fostering a collaborative work environment.
- Led daily store operations, ensuring high standards of customer service and team performance.
Education
Bachelor of Science - Business Administration
Florida Agricultural & Mechanical University
Tallahassee, FL01-2007
Skills
- Operations management
- KPI tracking
- Operational excellence
- Productivity improvement
- Cost reduction
- Strategic planning
- Forecasting
- Workforce planning
- Six Sigma Certified
- Anaplan
- Warehouse Management System
- Cross-functional coordination
Disclaimer
References available upon request.
Timeline
Senior Operations Manager
StockX
01.2024 - 12.2025
Operations Manager
StockX
09.2022 - 09.2024
District Manager
City G.E.A.R
08.2015 - 07.2017
Retail Store Manager
The Athlete's Foot
02.2007 - 09.2021
Bachelor of Science - Business Administration
Florida Agricultural & Mechanical University