Brandt Olson
Parkland
Summary
Detail-oriented and highly organized individual with professional experience in client services, administrative support, and business operations. Seeking an opportunity in a real estate law office to contribute strong communication skills, accuracy in documentation, and a commitment to providing exceptional client service with a goal to also grow my professional career.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Ann’s Florist & Coffee Bar
Fort Lauderdale, FL
05.2022 - Current
- Supervise staff and delegate responsibilities to ensure efficient daily operations.
- Handle cash management, store opening/closing procedures, and inventory tracking.
- Resolve customer concerns professionally, maintaining high satisfaction levels.
- Train new employees on procedures, customer service standards, and workplace expectations.
Office & Administrative Assistant
SoFlo Aesthetics
Broward & West Palm Beach County, FL
08.2024 - 02.2025
- Managed operations including scheduling appointments, coordinating client communications, and maintaining organized records.
- Prepared and reviewed client documentation, including consent forms and post-service instructions, ensuring accuracy and compliance.
- Handled confidential client information with professionalism and discretion.
- Assisted in client follow-ups and maintained strong client relationships through timely communication.
Barista
Ann’s Florist & Coffee Bar
Fort Lauderdale, FL
09.2018 - 07.2021
- Delivered high-quality customer service in a fast-paced environment.
- Maintained cleanliness, organization, and proper functioning of equipment.
- Managed transactions and supported daily operational needs.
Marine Detailing Specialist
All Class Detailing
Fort Lauderdale, FL
08.2017 - 09.2018
- Performed detailed inspections and reported maintenance issues with accuracy and attention to detail.
- Provided professional customer service and maintained client satisfaction.
- Worked efficiently to meet deadlines for high-end clientele and boat shows.
Education
Bachelor of Arts - Business Administration
Florida Atlantic University
Boca Raton, FL12-2025
Associate of Arts - Business Administration
Broward College
Davie, FL03-2023
Skills
- Administrative Support & Office Operations
- Document Preparation & Attention to Detail
- Client Relations & Professional Communication
- Confidentiality & Records Management
- Scheduling & Calendar Coordination
- Microsoft Office (Word, Excel, Outlook)
- Social Media (Facebook, Twitter, TikTok)
- Time Management & Multitasking
Timeline
Office & Administrative Assistant
SoFlo Aesthetics
08.2024 - 02.2025
Shift Supervisor
Ann’s Florist & Coffee Bar
05.2022 - Current
Barista
Ann’s Florist & Coffee Bar
09.2018 - 07.2021
Marine Detailing Specialist
All Class Detailing
08.2017 - 09.2018
Associate of Arts - Business Administration
Broward College
Bachelor of Arts - Business Administration
Florida Atlantic University