Brandy Anderson
Saint Augustine,FL
Summary
Organized and detailed HUC with 6 years of experience managing personnel in comprehensive health unit. Time management perfectionist coordinating schedules and staffing to fit unit needs. Safety and compliance-oriented unit manager following in-depth and industry-standard protocol.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Healthcare Unit Coordinator (HUC)
Advent Health
Palm Coast, FL
05.2017 - Current
- Assisted in the development of unit policies and procedures.
- Provided support and guidance to nursing staff on patient care issues.
- Coordinated patient transfers between units and other facilities.
- Ensured compliance with organizational standards related to regulatory bodies such as JCAHO, TJC or CMS, Medicare.
- Facilitated communication between healthcare providers throughout the organization.
- Assisted in resolving conflicts between staff members or departments.
- Implemented strategies to improve quality outcomes and customer satisfaction levels.
- Identified opportunities for process improvements within the unit.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Prepared detailed reports and unit documentation and distributed completed files.
- Communicated with patients with compassion while keeping medical information private.
- Maintained records management system to process personnel information and produce reports.
- Conducted regular staff meetings to ensure continuity of care.
Education
CPR -
RQI
Bunnell 05-2034
GED -
Flagler County Adult Education
Bunnell 10-2006
Associate of Science -
St. Johns River State College
Palatka, FLSkills
- Charting
- Software Knowledge
- Supply Inventory
- Document Control
- Motivational Skills
- Patient Flow
- Paperwork Processing
- Progress Monitoring
- Training and Mentoring Abilities
- Healthcare Software Knowledge
- Critical thinking abilities
- Workflow Coordination
- Supply Restocking
- Quality Assurance Practices
- Records Management
- Stress management techniques
- Professionalism and Ethics
- HIPAA Compliance Understanding
- Google Drive
- Decision-Making
- Microsoft Word
- Written Communication
- MS Office
- Customer Relations
- Problem Resolution
- Flexible and Adaptable
- Call handling
- Deadline-oriented
- Work Planning and Prioritization
- Detail Oriented
- Budget Control
- Resource Coordination
- Excellent Communication
- Multitasking
Timeline
Healthcare Unit Coordinator (HUC)
Advent Health
05.2017 - Current
CPR -
RQI
GED -
Flagler County Adult Education
Associate of Science -
St. Johns River State College