Suzanne Morgan
Clarksville,TN
Summary
Dynamic nursing professional with extensive experience at Parkview Physicians Group, excelling in medical records management and HIPAA compliance. Proven ability to enhance patient care quality through effective stress management techniques and motivational skills. Recognized for training staff and implementing protocols that improved patient outcomes and safety standards.
Professional with solid experience in coordinating healthcare units. Skilled in managing daily operations, ensuring efficient workflow, and supporting medical staff. Strong focus on team collaboration and delivering results. Reliable, adaptable, and prepared to meet changing needs. Adept in conflict resolution, patient care coordination, and resource management.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Living Unit Coordinator
Huntington County Community Corrections
09.2024 - 08.2025
- Coordinated daily operations to ensure compliance with community corrections standards.
- Assisted in case management by maintaining accurate records and documentation.
- Monitored participant progress and reported findings to supervisory staff.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Phone Triage Nurse (RN)
Parkview Physicians Group
10.2021 - 03.2024
- Assessed patient conditions to prioritize care based on urgency and severity.
- Collaborated with healthcare teams to develop effective triage protocols and procedures.
- Documented patient interactions and outcomes using electronic health records system efficiently.
- Educated patients on treatment options, ensuring understanding of care plans and follow-up needs.
- Monitored compliance with healthcare regulations, maintaining high standards of patient safety and quality care.
Office Staff Nurse (RN)
Parkview Physicians Group- Psychiatry
2017 - 2021
- Administered medications and monitored patient vital signs for optimal care delivery.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge procedures.
- Maintained accurate patient records using electronic health record systems.
- Developed trusting relationships with patients by providing compassionate care while respecting their privacy and dignity during treatment sessions.
Staff Nurse
Parkview Behavioral Health
2012 - 04.2017
- Administered medication and monitored patient responses to ensure safety and compliance with treatment.
- Conducted thorough assessments of patient conditions, identifying changes and reporting findings promptly.
- Educated patients and families on coping strategies and mental health resources to promote well-being.
- Mentored junior nurses, sharing best practices and enhancing team performance through knowledge sharing.
- Led crisis intervention efforts, employing de-escalation techniques to manage high-stress situations effectively.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
Clinical Nurse
Huntington County Health Department
2009 - 2012
- Administered patient care, ensuring adherence to established protocols and guidelines.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for diverse patient populations.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Monitored vital signs and reported changes in patient conditions to healthcare providers promptly.
- Mentored junior nurses, enhancing team performance and knowledge sharing.
- Implemented infection control measures, enhancing safety standards within clinical environments.
Regional Nurse Manager
Advanced Correctional Healthcare Inc.
2002 - 2009
- Directed nursing teams to enhance patient care quality and adherence to regulatory standards.
- Implemented training programs to improve staff competencies and foster professional development.
- Coordinated multi-disciplinary meetings to optimize patient treatment plans and outcomes.
- Evaluated nursing practices, identifying areas for improvement and implementing evidence-based protocols.
- Oversaw budget management, ensuring efficient allocation of resources across regional facilities.
- Built high-performing regional nurse management teams, recruiting top talent and providing ongoing professional development opportunities.
- Conducted frequent medical records reviews and audits to verify followed quality measures.
RN Office Nurse
Family Practice Associates (now Parkview Physicians Gr
2000 - 2002
- Administered medications and treatments in accordance with established protocols.
- Collaborated with multidisciplinary teams to develop comprehensive patient care plans.
- Educated patients and families on disease management and preventive health measures.
- Monitored patient vital signs and reported changes to healthcare team promptly.
RN Floor Nurse
Lutheran Children's Hospital
06.1999 - 2002
- Provided comprehensive patient care, administering medications and monitoring vital signs in pediatric settings.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for children.
- Educated families on health management, promoting wellness and understanding of treatment protocols.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
- Eased anxiety among patients facing challenging diagnoses or treatments by offering emotional support and empathetic guidance throughout their healthcare journey.
Education
Associate of Science - Nursing
University of St Francis
Fort Wayne, IN12-1998
Skills
- Supply inventory
- HIPAA compliance
- Medical records management
- Stress management techniques
- Motivational skills
- Document control
- Charting
- New resident orientation
Certification
- RN Nursing License - 1999-current
- Indiana with Compact added ( valid in Tennessee)
Timeline
Living Unit Coordinator
Huntington County Community Corrections
09.2024 - 08.2025
Phone Triage Nurse (RN)
Parkview Physicians Group
10.2021 - 03.2024
RN Floor Nurse
Lutheran Children's Hospital
06.1999 - 2002
Office Staff Nurse (RN)
Parkview Physicians Group- Psychiatry
2017 - 2021
Staff Nurse
Parkview Behavioral Health
2012 - 04.2017
Clinical Nurse
Huntington County Health Department
2009 - 2012
Regional Nurse Manager
Advanced Correctional Healthcare Inc.
2002 - 2009
RN Office Nurse
Family Practice Associates (now Parkview Physicians Gr
2000 - 2002
Associate of Science - Nursing
University of St Francis