Brandy Bevacqua
Rome,PA
Summary
Dedicated professional with extensive experience in office administration and customer relations. Skilled in managing inquiries, maintaining filing systems, and ensuring accurate financial record-keeping to drive team productivity and satisfaction.
Overview
27
27
years of professional experience
Work History
Office Manager
Northeast Municipal Waste LLC
Rome, PA
01.2008 - Current
- Maintained filing systems, improving document retrieval efficiency and organization.
- Processed invoices and expense reports, ensuring accurate financial record-keeping.
- Assisted in preparing reports and presentations, enhancing team productivity and clarity.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
Receptionist
Physician Care PC
Towanda, PA
03.2001 - 10.2004
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Processed patient registrations and insurance verifications accurately to maintain compliance with policies.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Secretary
B&B Garage
Rome, PA
10.1999 - 11.2000
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Certified Phlebotimist
Lackawana College
Towanda, PA03-2020
High School Diploma -
Northeast Bradford
Rome, PA06-2000
Skills
- Data entry
- Organizational skills
- Office administration
- Customer relations
- Billing
- Administrative support
- Bookkeeping
Timeline
Office Manager
Northeast Municipal Waste LLC
01.2008 - Current
Receptionist
Physician Care PC
03.2001 - 10.2004
Secretary
B&B Garage
10.1999 - 11.2000
Certified Phlebotimist
Lackawana College
High School Diploma -
Northeast Bradford