Brandy Bivins
Shelby,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
Work History
General Manager
Jenkins Electric Company
Shelby, NC
01.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Managed work flow to ensure timely delivery of scheduled jobs.
- Quoted new jobs and billed after completion.
Outside Sales Representative
Jenkins Electric Company
Charlotte, NC
05.2018 - 01.2023
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Monitored competitor activities to maintain competitive advantage.
- Participated in weekly and monthly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
- Stepped into Accounting Department to assist during Covid abscences.
Cheer Coach
Cleveland County Schools
Burns High School
08.2018 - 05.2020
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Organized successful fundraising events to support the cheerleading program''s financial needs.
- Monitored athlete progress by regularly assessing performance metrics, adjusting training plans accordingly for maximum effectiveness.
- Ensured athlete safety by enforcing strict adherence to guidelines and proper technique during practice sessions.
- Recruited talented individuals, contributing to a strong and diverse cheerleading squad.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Followed rules set forth by the NC High School Athletic Association.
Accounting Specialist
Berry Business Systems
Shelby, NC
05.2017 - 05.2018
- Performed all accounting duties, including accounts payable, accounts receivable, inventory, bank reconciliation, and payroll.
- Supported month-end closing process by preparing journal entries, and account reconciliations.
- Managed cash flow effectively by monitoring daily transactions.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained integrity of general ledger and chart of accounts.
Location Manager
American MTS
Shelby, NC
08.2014 - 05.2017
- Formally Electric Motor Service.
- Supervision of location staff.
- Managed work flow to meet customer expectations.
- Assurance of accuracy of job estimates.
- Customer Service.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Manager
Electric Motor Service
Shelby, NC
09.1995 - 08.2014
- Achievement of increasing degrees of responsibility beginning as a part-time employee while still a full-time high school student, with advancement to full-time employee as a data entry clerk, and subsequently promoted to office manager.
- Managed all accounting departments and duties, including accounts payables, accounts receivables, inventory, bank reconciliations and credit card reconciliations and payroll.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Performed human resources duties, including on-boarding new employees and maintaining insurance liabilities.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing customer inquiries or concerns via phone calls or email correspondence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor of Arts - Business Administration/Management
East Carolina University
Greenville, NC05-2015
Skills
- Leadership and Team Building
- Problem Resolution
- Operations Management
- Team Player
- Staff Supervision
- Verbal and Written Communication
- Administrative Skills
- Self Motivated
- Efficient Multi-tasker
Timeline
General Manager
Jenkins Electric Company
01.2023 - Current
Cheer Coach
Cleveland County Schools
08.2018 - 05.2020
Outside Sales Representative
Jenkins Electric Company
05.2018 - 01.2023
Accounting Specialist
Berry Business Systems
05.2017 - 05.2018
Location Manager
American MTS
08.2014 - 05.2017
Office Manager
Electric Motor Service
09.1995 - 08.2014
Bachelor of Arts - Business Administration/Management
East Carolina University