Brandy Brong
Lockport,NY
Summary
Results-driven Large Loss Property Claims Adjuster recognized for exceptional claims processing and investigation skills. Proven ability to negotiate high-value claims while managing a 70+ caseload effectively.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Large Loss Property Claims Adjuster
Berkshire Hathaway Guard Insurance Company
Remote
09.2022 - Current
- Evaluated complex property damage claims to determine coverage and settlement amounts.
- Collaborated with policyholders and contractors to assess damages and expedite claims process.
- Analyzed claim documentation for accuracy, ensuring compliance with company policies.
- Provided timely updates to clients regarding claim status and next steps in the process.
- Managed a 70+ caseload while maintaining procedures.
- Negotiated and settled high value claims
- Conducted thorough investigations of complex claims involving multiple stakeholders.
Owner/Operator
Self Employed Web
Jacksonville, FL
07.2015 - 02.2019
- Implemented SEO strategies to improve site visibility and increase organic traffic.
- Conducted market research to identify trends and inform website design decisions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw project timelines and deliverables, ensuring on-time completion of client requests.
- Established client relationships through effective communication and personalized service.
- Collaborated with clients to understand vision, translating ideas into compelling visual pieces.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
Project Management
Allstate Builders of SW Florida
Port Charlotte, FL
09.2002 - 07.2004
- Coordinated project schedules and resources to ensure timely delivery of milestones.
- Tracked project time and updated sales spreadsheets.
- Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
- Supported quality assurance measures by diligently reviewing project deliverables and ensuring adherence to established standards.
- Tracked project documents during every phase of development.
Education
High School Diploma -
State College of Florida
Bradenton, FL06-2002
Skills
- Claims processing
- Excellent people skills
- Claims investigation
- Damage assessment
- Policy interpretation
- Excellent time management skills
- Estimating repair costs
- Logical
- Personal accountability
- Insurance policy knowledge
- Microsoft Office Suite
Certification
- Property & Casualty License - 2022-Current
- Xactimate Certified
Timeline
Large Loss Property Claims Adjuster
Berkshire Hathaway Guard Insurance Company
09.2022 - Current
Owner/Operator
Self Employed Web
07.2015 - 02.2019
Project Management
Allstate Builders of SW Florida
09.2002 - 07.2004
High School Diploma -
State College of Florida