Joshua Stewart
Palm Bay,FL
Summary
Qualified Total Loss Specialist with an extensive background in total loss claims involving multiple types of vehicles including motorcycles and specialty vehicles. Proven track record in efficiently processing and finalizing claims, ensuring optimal customer satisfaction. Demonstrated analytical skills and attention to detail in complex claim evaluations, leveraging strong negotiation abilities and communication expertise.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Total Loss Specialist Claims Adjuster
NGIC/Allstate
09.2016 - 08.2025
- Adjusted total loss auto claims for motorcycles, trailers, specialty vehicles and cars in multiple states from the West coast to Florida. Proficient in clearing and confirming coverage as well as with negotiating total loss settlements and securing all related paperwork. During COVID handled high volume of up to 11 to 12 new claims a day. Assisted in training new associates and with overflow CAT claims as well. Currently licensed in NC,GA, FL and any state that offers reciprocity.
OEM Parts Manager
Campers Inn
07.2011 - 08.2016
- Was responsible for working with the RV technicians to source and replace parts for all RVs from pop up trailers to diesel A class bus RVs. Worked directly with manufacturers like Forest River, Keystone, and Tiffin to source parts and materials as well as for specs to replace mechanical components as well. Restructured OEM Parts store and Dealership store and handled all walk through setups for new RV owners to show them how to operate their new RVs
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Education
Finance
Nassau Community College
Garden City, NYHigh School Diploma - undefined
Friends Academy College Preparatory
Locust Valley, NYSkills
- Proficient in client needs assessment
- Total loss evaluation
- Policy interpretation
- Vehicle valuation
- Insurance procedures
- Claims processing
- Damage assessment
- Claims process explanation
- Problem-solving
- Customer service
- Proficient in Excel, outlook, word, and Microsoft teams
- Auto damage appraisal
- Salvage value computation
- Communication skills
- Market comparison
- Claims settlement
- Negotiation skills
Certification
- Licensed for Personal Auto Lines - Florida, Georgia, and North Carolina
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Total Loss Specialist Claims Adjuster
NGIC/Allstate
09.2016 - 08.2025
OEM Parts Manager
Campers Inn
07.2011 - 08.2016
High School Diploma - undefined
Friends Academy College Preparatory
Finance
Nassau Community College
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