Brandy Brown
Bartlesville,OK
Summary
Friendly and enthusiastic title clerk. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Overview
19
19
years of professional experience
Work History
Title Clerk
BARTLESVILLE CDJR
Owasso, OK
09.2018 - Current
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Coordinated with other departments to resolve issues related to titling process.
- Prepared daily reports to document title activity and sales.
- Processed applications for new titles, transfers and duplicate titles.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Entered lien information into the system when applicable.
- Researched customer inquiries regarding title information.
- Verified accuracy of title documents for completeness and correctness.
- Assisted in resolving complex title issues professionally.
- Notified supervisor of possible delays and issues.
- Process the daily deposit. Which includes cash, credit cards and checks
- Process warranty cancellations for customers
- Run errands. Go to the post office, bank and tag office
- Deliver and pick up cars for customer's and auctions
TELLER
RCB BANK
Bartlesville, OK
09.2008 - Current
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
- Order a supply of cash to meet daily needs
- Count, verify, and post armored car deposits
- Prepare and verify cashier's checks
- Prepare and maintain the ATM when the ATM coordinator is gone
- Review loan documents to make sure they are properly imaged into the system.
SALES ASSOCIATE/JEWELERY & ACCESSORIES
DILLARDS
07.2008 - 09.2008
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Manage the movement of goods into and out of production facilities
- Plan store layouts or design displays.
DEPARTMENT HEAD/CASHIER
HOBBY LOBBY
01.2005 - 07.2008
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Manage the movement of goods into and out of production facilities
- Plan store layouts or design displays
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Answer customers' questions, and provide information on procedures or policies
- Stock shelves, and mark prices on shelves and items.
Education
Skills
- TIME MANAGEMENT
- CLERICAL
- Customer Service
- Cash Handling
- Cashier Customer Service
- Bank Teller
- Accuracy and Precision
- Document Review
- Title Examination
- Active Listening
Additional Information - Skills And Abilities
- Active Listening
- Customer and Personal Service
- Active Learning
- Time Management
- Clerical
- Sales and Marketing
- Learning Strategies
Accomplishments
- Received employee of the year in 2022.
References
References available upon request.
Timeline
Title Clerk
BARTLESVILLE CDJR
09.2018 - Current
TELLER
RCB BANK
09.2008 - Current
SALES ASSOCIATE/JEWELERY & ACCESSORIES
DILLARDS
07.2008 - 09.2008
DEPARTMENT HEAD/CASHIER
HOBBY LOBBY
01.2005 - 07.2008
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