Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Brandy Burch

Hampton,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, multitasking, fast paced environment, strong problem solving abilities, exceptional interpersonal skills. Devoted in giving every customer a positive experience.

Overview

25
25
years of post-secondary education
11
11
years of professional experience

Work History

Dental Assistant

City Center Dental Care
Newport News, Virginia
01.2016 - Current
  • Educated patients on treatment procedures and post-procedure home care.
  • Scheduled appointments coordinating with dental staff to optimize workflow.
  • Supported the front desk team with patient check-in and insurance verification tasks.
  • Ensured compliance with HIPAA regulations in all record-keeping activities.
  • Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
  • Verified accuracy of coding on all documentation prior to filing in the chart.

Cleaning Business Owner

Exquisite Cleaning LLC
Hampton, VA
08.2019 - 08.2023
  • Negotiated contracts with customers for services.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Education

CPR And AED Training - Basic Life Support

American Heart Association
Annapolis, MD
01.2026 - 07.2026

Certificate Of Completion - HIPPA

Total Medical Compliance
02.2025 - 07.2026

Certificate Of Completion - OSHA

Total Medical Compliance
01.2026 - 07.2026

Certificate Of Completion - Dental Radiology

Thomas Nelson Community College
Hampton, VA
06.2006 - 06.2026

Dental Assistant

Penn Foster Career School
Scranton, PA
03.2005 - 08.2007

General Education Development Diploma
Suffolk , Va

Skills

  • Customer relationship management
  • Issue resolution
  • Effective communication
  • Attention to detail
  • Experience with Microsoft word and Excel
  • Time management
  • Electronic charting

Timeline

CPR And AED Training - Basic Life Support

American Heart Association
01.2026 - 07.2026

Certificate Of Completion - OSHA

Total Medical Compliance
01.2026 - 07.2026

Certificate Of Completion - HIPPA

Total Medical Compliance
02.2025 - 07.2026

Cleaning Business Owner

Exquisite Cleaning LLC
08.2019 - 08.2023

Dental Assistant

City Center Dental Care
01.2016 - Current

Certificate Of Completion - Dental Radiology

Thomas Nelson Community College
06.2006 - 06.2026

Dental Assistant

Penn Foster Career School
03.2005 - 08.2007

General Education Development Diploma
Brandy Burch