Brandy Castlebury
Carl Junction,MO
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Asset Recovery Specialist
Asset Solutions
Joplin, Missouri
03.2022 - 09.2025
- Conducted asset recovery assessments to prioritize valuable items for retrieval.
- Managed documentation and reporting for asset recovery and claims processing.
- Collaborated with team members to develop efficient recovery strategies and protocols.
- Trained new staff on asset recovery procedures and compliance guidelines thoroughly.
- Identified and tracked valuable assets to enhance recovery efforts.
- Reviewed case files to ensure accuracy and completeness before submission for processing.
- Provided training sessions for new staff members on procedures used in the asset recovery process.
Data Entry Clerk
Carl Junction City Hall
Carl Junction, Missouri
10.2021 - 06.2022
- Entered data into company database with high accuracy and attention to detail.
- Maintained organized electronic filing system for easy retrieval of records.
- Processed confidential information in compliance with company privacy policies and regulations.
- Verified accuracy and completeness of data entered into the database system.
- Updated existing records with new or revised information as required.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Scanned documents into designated databases for secure storage.
- Operated various office equipment, including scanners and printers, as needed.
Community Assistant
Carl Junction Community Center
Carl Junction, MO
08.2020 - 06.2022
- Facilitated community events to boost participation and engagement in local programs.
- Managed facility reservations and maintained accurate booking records for users.
- Provided customer service by addressing inquiries and resolving issues efficiently.
- Coordinated setup and cleanup of activities for residents.
- Monitored student behavior on campus grounds and enforced disciplinary actions when necessary.
- Performed daily rounds in residence halls to ensure compliance with standards.
Paralegal Assistant
Elizabeth Turner Law LLC
Joplin, Missouri
06.2018 - 08.2020
- Assisted attorneys in preparing legal documents and case files efficiently.
- Organized and maintained case management systems for optimal access.
- Drafted correspondence for clients, courts, and opposing counsel.
- Scheduled appointments and managed calendars for legal staff.
- Reviewed and summarized legal documents to support attorney preparation.
- Filed documents with courts while ensuring compliance with deadlines.
- Communicated with clients to gather information and provide case updates.
- Screened incoming calls from potential clients seeking legal advice.
Foster Care Provider
State Of Missouri Children's Division
Joplin, Missouri
03.2013 - 06.2018
- Established a safe, nurturing environment for children in foster care.
- Collaborated with social workers to formulate individualized care plans.
- Facilitated communication between children and biological families as needed.
- Managed daily activities, including meals, homework, and recreation.
- Monitored children's behaviors and documented significant changes or concerns.
- Coordinated with healthcare providers to schedule medical appointments.
- Supported emotional needs through active listening and guidance sessions.
- Supervised visits between biological parents and children, ensuring safety protocols.
Education
Some College (No Degree) - Psychology
Crowder College
Webb City, MOSkills
- Asset recovery and claims processing
- Documentation management
- Compliance training
- Case file review
- Data accuracy
Affiliations
- I am a reader I love books and learning new things
- I also love music and listening to it soothes me
Certification
- I am licensed foster care provider in the state of Missouri
References
References available upon request.
Timeline
Asset Recovery Specialist
Asset Solutions
03.2022 - 09.2025
Data Entry Clerk
Carl Junction City Hall
10.2021 - 06.2022
Community Assistant
Carl Junction Community Center
08.2020 - 06.2022
Paralegal Assistant
Elizabeth Turner Law LLC
06.2018 - 08.2020
Foster Care Provider
State Of Missouri Children's Division
03.2013 - 06.2018
Some College (No Degree) - Psychology
Crowder College