Brandy Cline
Sparks,NV
Summary
Seasoned Operations Manager and talented leader with 15+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Operations Manager
MacPhersons
02.2022 - Current
- Oversee $50M annual DC revenue
- Oversee and develop assistant managers, supervisors, and leads
- Report to the Director of Operations and Executive team regarding DC KPI’s, Labor Planning, and Operational Expenditures
- Implemented a new WMS, working cross functionally with other departments and businesses
- Analyzed WMS data to identify bottlenecks and opportunities for improvements
- Drive employee performance through training & development, goal setting, feedback, and praise
Co-Operations Manager
MacPhersons
07.2020 - 02.2022
- Direct day to day operations focused on attaining all business KPI’s
- Constantly review business practices, improving process efficiencies and reduce expenses while maintaining customer service levels
- Manage and allocate staff and materials to meet all production goals
- Manage $12+ million in inventory through daily cycle counts and accuracy checks
- Monitor productivity and accuracy standards daily
- Drive personnel performance by appraising and recognizing positive results or counseling personnel on improvements needed through constructive feedback and hands on training
- Continuously monitoring product slotting to ensure we have the most optimal pick path while improving picking efficiencies
- Hands on involvement in all departments
- Work closely with the Inventory Purchasing Manager to ensure we maintain 95+% fill rate on all orders
- Build and maintain strong relationships with internal and external personnel, vendors, and customers
Inbound Manager
MacPhersons
12.2011 - 07.2020
- Oversee Replenishments, Receiving, Returns, & Inventory Control
- Ensure customer returns are processed within 24 hours
- Balance employee labor to fit the needs of the DC
- Deal with all employee related issues/talks/reviews
- Travel to other DCs to train and assist as needed
- Oversee all 3rd party warehouse storage needs
- Evaluate all processes and procedures for efficiency improvements
- Work with other department managers to ensure continual workflow and maintain a positive team environment
- Increase productivity by reworking the slotting of our inventory
- Coach and develop the Inbound Leadership Team
Education
University of Nevada-Reno - Health Ecology
University of Nevada-Reno
Reno, NVGeneral Studies-Diploma - undefined
Virginia City High
Virginia City, NVSkills
Operations management
Problem-solving
Customer service
Process improvement
Cross-functional collaboration
Performance management
Team leadership
Data analysis
Operational efficiency
Inventory management
Change management
Cost reduction
Certification
Proficient with Excel, Word, & PowerPoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Increased productivity by 10-15%
Reduced labor expenses by 10%
Reduced supply expenses by 5%
Started with MacPherson's as a temporary employee and worked my way up to GM of the Reno DC
Implemented new WMS system
Moved multiple warehouses
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats401k matchHealthcare benefitsPaid time offTimeline
Operations Manager
MacPhersons
02.2022 - Current
Co-Operations Manager
MacPhersons
07.2020 - 02.2022
Inbound Manager
MacPhersons
12.2011 - 07.2020
General Studies-Diploma - undefined
Virginia City High
University of Nevada-Reno - Health Ecology
University of Nevada-Reno