Brandy Combes

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
• Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
• Kept building spaces premises clean inside and outside.
• Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

• Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
• Notified supervisors of defective equipment or material.
• Increased productivity with effective communication and collaboration among team members.

I graduated Highschool with honors and a 3.6 GPA

• Dean's List: 2024-2025
• Honor Roll: 2024-2025

I am currently enrolled in Grand Canyon University for my Bachelors in Psychology emphasis on Forensics. I just started school in September of '24. I have been on what the school calls the "Presidents List" for maintaining a 3.98 GPA. My goal is to become a Mental Health Therapist.