Eschyle Fabre O. DELISCA
Queens,NY
Summary
Dynamic customer service professional with proven cash handling expertise at Speedway Gas Station. Adept at enhancing customer satisfaction through effective conflict resolution and product recommendations. Recognized for maintaining a well-stocked inventory and promoting sales, ensuring a seamless shopping experience while fostering team collaboration. Reliable and punctual, committed to excellence in retail operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Speedway Gas Station
Occeanside, NY
10.2023 - 06.2025
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Adhered to social distancing protocols and wore mask or face shield.
- Informed customers of in-store promotions or pricing specials.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Scanned items and checked pricing on cash register for accuracy.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Greeted customers and provided friendly customer service.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Balanced cash drawers at the end of each shift.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operated cash registers to process payments for goods and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Verified that all coupons were valid prior to processing them into the system.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Ensured safety protocols were followed at all times while performing duties.
- Maintained janitorial equipment such as mops and brooms in good condition.
- Cleaned spills immediately using proper safety procedures.
- Dusted surfaces in offices and classrooms to maintain a clean environment.
- Dusted furniture, fixtures, baseboards and window sills.
- Swept and mopped floors, vacuumed carpets, and washed windows.
- Reported any issues or damages to supervisor in a timely manner.
- Scrubbed sinks, toilets, countertops, mirrors, walls and other surfaces.
- Sanitized frequented areas and equipment using approved supplies.
Education
High School Diploma -
Lycée Faustin Soulouque
Rue Républicaine 06-2018
Some College (No Degree) - Sociology
UNIVERSITÉ D’ETAT D’HAITI
Port Au PrinceSkills
- Cash handling
- Point of sale
- Inventory management
- Customer engagement
- Sales promotion
- Customer relationship management
- Team collaboration
- Conflict resolution
- Product recommendation
- Customer service
- Cultural awareness
- Retail merchandising
- Customer inquiries
- Cash register operation
- Reliability and punctuality
- Customer complaint resolution
- Merchandise restocking
- Basic math
- Cash handling expertise
- Account management
- Customer satisfaction
- Sales processing
- Problem solving
- Attention to detail
- Organizational skills
- Steam cleaning
- Snow removal
- Interior and exterior cleaning
- Bloodborne pathogens
- Sweeping and mopping
- Floor maintenance
- Restroom sanitation
Certification
- Introduction to cybersecurity careers
Timeline
Customer Service Cashier
Speedway Gas Station
10.2023 - 06.2025
High School Diploma -
Lycée Faustin Soulouque
Some College (No Degree) - Sociology
UNIVERSITÉ D’ETAT D’HAITI