Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Brandy Denney

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Meticulous with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.

Overview

6
6
years of professional experience

Work History

Home Coordinator

Spa Women's Ministry Homes
07.2022 - Current

Provide individual and group services as appropriate.

Informal biblical counseling.

Case management and budgeting.

Ensure maintenance and housekeeping of home.

Plan weekly dinners and house meetings.

  • Organized events and gatherings, creating memorable experiences for the residents.
  • Anticipated potential issues or conflicts to proactively address them before escalation.
  • Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Facilities Support Staff

First Baptist Church Elkhart
02.2021 - 01.2024
  • Promoted a clean working environment, conducting regular inspections and cleaning tasks.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal satisfaction.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.

Residential/Office Cleaner

Self Employed Services
09.2018 - 10.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Recovery Coach

Oaklawn
05.2019 - 09.2019
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
  • Gathered information about useful resources and helped coordinate referrals.
  • Testified in court regarding client behavior, treatment goals and progress.
  • Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
  • Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
  • Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
  • Maintained strict adherence to confidentiality standards, protecting clients'' privacy during the recovery process.

Education

Certification of Addictions Peer Recovery Coach -

ICAADA
Indiana
07.2021

Additional Information

Have a strong background in food service management, as well as experience in hotel front desk and audit. Love working with customers and clients. Quality friendly service, as well as being efficient.

Timeline

Home Coordinator

Spa Women's Ministry Homes
07.2022 - Current

Facilities Support Staff

First Baptist Church Elkhart
02.2021 - 01.2024

Recovery Coach

Oaklawn
05.2019 - 09.2019

Residential/Office Cleaner

Self Employed Services
09.2018 - 10.2020

Certification of Addictions Peer Recovery Coach -

ICAADA
Brandy Denney