Brandy Dodd
Carson,Ca.
Summary
Experienced office manager professional with proven administrative abilities and extensive background in customer service, detailed oriented and mutual tasked. A supportive team player and able to learn new assignments quickly, communicate well with all levels and adjust easily to new environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/ Customer Service
IOT
Torrance, CA
01.2024 - 01.2025
- Collaborated with cross-functional teams to resolve complex customer concerns and provide comprehensive solutions.
- Conducted regular follow-ups with clients to ensure complete satisfaction with products or services provided.
- Expedited shipments by addressing supply chain issues with external partners.
- Streamlined workflow processes by creating templates for common email responses to frequently asked questions from customers.
Office Manager
Cartmell Chiropractic Inc.
04.2017 - 06.2024
- Answering heavy calls, managing schedule, Chiropractic Assistant, booking appointments, multi tasking, customer service
Customer Service
LFP,Inc
Beverly Hills, CA
06.2009 - 07.2015
- Customer service, answering heavy call volume, online customer service, inventory, sales.
Education
High School Diploma -
Skills
- Front desk management
- Schedule management
- Call handling
- Multitasking
- Team collaboration
- Customer service
- Computer proficiency
- Front office management
- Assisting medical professionals
- Team management
- Training
- Mentoring
- Leadership
Timeline
Administrative Assistant/ Customer Service
IOT
01.2024 - 01.2025
Office Manager
Cartmell Chiropractic Inc.
04.2017 - 06.2024
Customer Service
LFP,Inc
06.2009 - 07.2015