Janissa Webster
Columbus,GA
Summary
Focused Administrative leader offering 8 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedule,s and implementing process improvements to increase efficiency.
Overview
14
14
years of professional experience
Work History
Front Office Administrative Assistant/Referral Coordinator
Piedmont Columbus Regional
09.2014 - 03.2022
- Responsible for bookkeeping, monthly deposits, cash handling, and collection of patients’ co-pays
- Responsible for patient registration process to include obtaining and keying accurate demographic information, verifying insurance and benefits on all patients
- Performs basic office administrative functions such as filing of paperwork, document preparation, scheduling meetings, and luncheons
- Maintain patients’ records and obtain information to complete weekly reports
- Perform various departmental administrative and clerical duties such as electronic data entry, answering/transferring calls, scheduling new patient appointments/follow-up appointments/rescheduling missed appointments, scanning documents, sending/receiving fax, referrals
- Greet and check in patients, and collect personal, medical, and insurance information
- Handle incoming and outgoing mail
- Respond to incoming messages
Assistant Manager
Justice Just for Girls
07.2008 - 03.2017
- Assist with monthly inventory and end-of-day deposits
- Solve the conclusion to an everyday scenario
- Identify and delegate responsibilities to staff for adherence to policies and procedures
- Interview potential candidates and provide work schedules
- Provide great customer service to all customers
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Associate of Applied Science - General Studies
Chattahoochee Valley Community College, Piedmont
05.2018
Skills
- Microsoft Word, Excel, Power Point, Outlook, Epic, EMR, Athena, and Meditech
- Administrative Support
- Analytical Skills
- Data Analyst
- Customer Service
- Filing
- Schedule Coordination
- Cross-Functional Collaboration
- Appointment Confirmation
- Call Routing
- Meeting Scheduling
- Insurance Verification
- Office Organization
- Administrative office operations
- Front office operations
- Office organization
- Administrative abilities
- Administrative updates
- Front desk management
- Proficient in MS Office
- Front desk experience
- Administrative skills
- Office equipment operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Office Administrative Assistant/Referral Coordinator
Piedmont Columbus Regional
09.2014 - 03.2022
Assistant Manager
Justice Just for Girls
07.2008 - 03.2017
Associate of Applied Science - General Studies
Chattahoochee Valley Community College, Piedmont
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