Brandy Ewing
Newnan,GA
Summary
A professional yet humble approach in meeting others where they are and treating them with dignity and respect is key in providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults, with the outcome being, "Stronger Families for a Stronger Georgia."
Overview
4
4
years of professional experience
Work History
Child Welfare Services Supervisor
Division of Family and Children Services, Georgia Department of Human Services
Newnan, GA 30263
10.2023 - Current
- Certified in Foster Care, Child Protection Services, and Supervision. Supervised all program areas and support workers, ensuring adherence to policy.
- Served as court liaison
- Monitored performance metrics while also ensuring quality, resulting in safety, permanency, and well-being
- Conducted both routine and impromptu case staffing to discuss case progress and address barriers.
- Developed strategic plans to enhance program effectiveness and respond to changing community needs.
- Evaluated staff performance, providing constructive feedback and fostering professional development opportunities.
- Applied strong leadership talents and problem-solving skills to maintain team and family successes.
- Facilitated training programs to enhance employee knowledge and skills within the department.
- Implemented quality assurance processes, improving overall service delivery for families in need.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Established performance goals and conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Child Welfare Case Manager
Louisiana Department of Children and Family Services
11.2021 - 09.2023
- Certified in both Investigations and Foster Care (previously worked here in 2018, as well)
- Conducted comprehensive assessments of child welfare cases to ensure compliance with state regulations.
- Developed and implemented individualized service plans for at-risk children and families.
- Monitored case progress and evaluated outcomes to drive continuous improvement in service delivery.
- Provided crisis intervention and support to families experiencing immediate challenges.
- Established and maintained relationships with key stakeholders.
- Advocated for child welfare policies that promote family stability and community well-being.
- Increased family reunification rates through diligent monitoring of progress and adjusting interventions as needed.
- Reduced caseload backlog by efficiently managing workload and prioritizing high-risk cases for immediate attention.
- Improved family outcomes by conducting comprehensive assessments and developing individualized service plans.
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
- Ensured timely case closure by completing thorough documentation and maintaining accurate records for each family served.
- Enhanced child safety by collaborating with multidisciplinary teams to address concerns and implement interventions.
- Enhanced staff competency through mentoring new hires during their onboarding process, sharing knowledge, and offering constructive feedback on performance expectations.
- Promoted child welfare goals through active participation in trainings, conferences, and professional development opportunities.
- Advocated for children''s best interest in court proceedings, resulting in favorable outcomes for their wellbeing.
Education
Master of Science - Psychology (Forensic)
Southern New Hampshire University
Manchester, NH09-2018
Bachelor of Science - Psychology
McNeese State University
Lake Charles, LA12-2012
Skills
- Goal oriented
- Staff management
- Customer service
- Training, coaching, and mentoring
- Attention to detail
- Policy enforcement
- Process monitoring and improvement
- Teamwork and collaboration
- Excellent communication
- Customer relations
Accomplishments
- LEAD Academy (07/2024 - 11/2024)
- LEADership Circle Executive Board (05/2025 - Present) Events and Community Engagement Co-Chair
Interests
Travel, Animals, Sports, Volunteering, Cooking, Military
Timeline
Child Welfare Services Supervisor
Division of Family and Children Services, Georgia Department of Human Services
10.2023 - Current
Child Welfare Case Manager
Louisiana Department of Children and Family Services
11.2021 - 09.2023
Master of Science - Psychology (Forensic)
Southern New Hampshire University
Bachelor of Science - Psychology
McNeese State University