A polished dedicated professional with over twenty years experience working in busy public settings. Driven and dedicated with focus on delivering exemplary service. A skilled multi-tasker successful at meeting performance objectives and bring a all star team player.
Hi, I’m
Brandy Foster
Union City,GA
Summary
Overview
19
years of professional experience
3
years of post-secondary education
Work History
Emory University HospitalAtlanta, GA
Guest Service Associate
07.2021 - Current
Job overview
- Greets and acknowledges all patients , visitors and employees entering the facility with a smile and appropriate salutation.
- Responds to incoming calls for appointments, directions and related information promptly, effectively and courteously.
- Maintains lost and found.
- Reports all accidents and spills to the appropriate department.
Emory University HospitalAtlanta, GA
Radiology Transporter Trainer
12.2010 - 07.2021
Job overview
- Prepared variety of different written communications, reports and documents.
- Promoted and protected the optimal health status of patients while transporting to radiology.
- Responsible for the quality of patient services and the continuous improvement of staff training.
- Provided training orientation for new hires.
- Served as a liaison between staff, management and patients.
Securitas Security ServicesAtlanta, GA
Security Officer
10.2007 - 12.2009
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Scanned and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Southern Fast Loans Of Louisiana New Orleans, LA
Assistant Manager
09.2002 - 08.2005
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Orleans Parish Criminal Sheriff's OfficeNew Orleans, LA
Main Control Officer
11.2000 - 12.2002
Job overview
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Received and accounted for personal possessions and determined inmate work assignments.
- Scanned and verified employees badges for adequate entrance of the facility.
- Prepared a schedule for adequate shift coverage .
- Monitored surveillance cameras throughout the shift to maintain safety of the facility.
- Conducted routine and emergency head counts.
- Booked new inmates into facility and processed inmates for release.
Education
United Medical And Business InstituteAtlanta, GA
Medical Assistant Diploma from Medical Assisting
05.2010
University Overview
Southern University At New OrleansNew Orleans, LA
from Psychology
08.1996 - 08.1999
University Overview
St Mary’s Academy New Orleans, LA
High School Diploma
05.1996
University Overview
Skills
- Microsoft Office
- Verbal and Written Communication
- Inventory Monitoring
- Mail Receiving and Delivery
- Customer Service
- Data Entry
- Guest Service and Assistance
- Meeting Organization
- Concierge Services
- Computer Skills
- Compliance Requirements
- Telephone Reception
- Documentation
- Patient Data Confidentiality
- Training staff members on protocols and safety procedures
- Knowledge of safety codes and procedures
References
References
References Furnished Upon Request
Timeline
Guest Service Associate
Emory University Hospital
07.2021 - Current
Radiology Transporter Trainer
Emory University Hospital
12.2010 - 07.2021
Security Officer
Securitas Security Services
10.2007 - 12.2009
Assistant Manager
Southern Fast Loans Of Louisiana
09.2002 - 08.2005
Main Control Officer
Orleans Parish Criminal Sheriff's Office
11.2000 - 12.2002
Southern University At New Orleans
from Psychology
08.1996 - 08.1999
United Medical And Business Institute
Medical Assistant Diploma from Medical Assisting
St Mary’s Academy
High School Diploma
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