BRANDY Gonzales
Pico Rivera,Ca
Summary
Proficient in rapidly acquiring new skills and adapting to diverse roles. Demonstrated ability to thrive in various work environments while maintaining a positive and proactive approach. Achievements include successful transitions across multiple industries, enhancing overall team performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Coordinator
Driven Sign Works
Pico Rivera, CA
01.2017 - Current
- Streamlined appointment management for customers and employee scheduling.
- Enhanced client communication through effective dialogue via phone and email.
- Addressed customer needs with professionalism and attention to detail.
- Processed invoices, payments, and customer documentation accurately.
Personal Caregiver
IHSS
Pico Rivera, CA
01.2016 - 01.2024
- Monitored patient vitals including blood pressure, blood glucose, and oxygen levels.
- Delivered hygiene assistance and feeding routines to support overall wellness.
- Facilitated household stability and ensured timely attendance at doctor’s appointments.
- Acquired foundational knowledge of medical care principles and practices.
Grocery Clerk
Ralphs Grocery Store
Downey, CA
01.2015 - 01.2017
- Provided outstanding customer service while managing cashier duties in Deli and Floral.
- Supported Bakery, Deli, and Floral departments through versatile operational roles.
- Ensured inventory accuracy by stocking all departments effectively.
Pharmacy Management
Serv-Rite Drug Store
Pico Rivera, CA
01.1997 - 01.2014
- Handled cashiering duties, ensuring accurate transactions and customer satisfaction.
- Processed and entered sensitive patient data with a focus on confidentiality.
- Researched insurance policies to verify patient eligibility and coverage options.
- Managed medical insurance billing processes to ensure timely reimbursements.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Service quality assurance
- Reliability and punctuality
- Poise in difficult situations
- Data entry capabilities
- Phone communication effectiveness
- Adaptability to new challenges
- Knowledge of operational procedures
- Expertise with POS systems
- Returns and exchanges management
Certification
Pharmacy Technician License No. 35969
Timeline
Office Coordinator
Driven Sign Works
01.2017 - Current
Personal Caregiver
IHSS
01.2016 - 01.2024
Grocery Clerk
Ralphs Grocery Store
01.2015 - 01.2017
Pharmacy Management
Serv-Rite Drug Store
01.1997 - 01.2014
High School Diploma -
El Rancho High School