Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Brandy Harber

Spencer Technologies
Lewisburg,TN

Work Preference

Desired Job Title

Scheduling CoordinatorAssistant Manager

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Location:

Lewisburg, TN

Open to relocation:

No

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit Sharing
11
Years of experience

Detail-oriented Scheduling Coordinator with proven proficiency in optimizing project timelines and resource allocation. Known for effective communication and multitasking skills, ensuring smooth operations and timely project completions.

Dedicated professional with extensive experience in scheduling coordination and customer service. Skilled in training new staff and implementing efficient processes to enhance team performance and customer satisfaction.

Proactive Scheduling Coordinator with strong problem-solving abilities and a commitment to team collaboration. Experienced in analyzing project schedules and resolving conflicts, contributing to successful project outcomes.

Work History

Scheduling Coordinator

9 Years 1 Month
Spencer Technologies | 08.2014 - 09.2023
  • Coordinated scheduling for multiple projects, optimizing resource allocation and minimizing downtime.
  • Developed and maintained effective communication channels with team members to streamline operations.
  • Implemented scheduling software to enhance efficiency and improve accuracy in project timelines.
  • Trained new staff on scheduling processes, ensuring adherence to company standards and practices.
  • Analyzed project schedules, identifying potential conflicts and proactively resolving issues before escalation.
  • Dealt with several inbound and outbound calls daily
  • Collaborated with cross-functional teams to align project goals and timelines, driving successful completion of initiatives.

Assistant Manager

2 Years 1 Month
Covington Credit | 07.2012 - 08.2014
  • Assisted manager with daily operations to ensure efficient workflow and compliance with company policies.
  • Developed strategies to improve customer satisfaction and retention rates.
  • Trained and mentored new staff, enhancing team performance and service quality.
  • Assisted day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Key holder
  • Proven collecctor

Education

High School Diploma

Marshall County High School | Lewisburg, TN | 05-1991

Skills

Problem-solving
Strong work ethic
Data entry
Verbal and written communication
Teamwork and collaboration
Time management skills
Attention to detail
Critical thinking
Scheduling proficiency
Effective multitasking
Scheduling
Telephone etiquette
Office management
Customer service and support
Skilled in Word
Excel
Teams
Microsoft Office
Zoom
Typing
Microsoft Outlook
Project scheduling
Service scheduling
Experience performing clerical duties
Timesheet management
Customer relations
Customer engagement and support
Phone inquiries
Phone and email etiquette
Multitasking and organization
Customer service
Schedule coordination
Decision-making
Documentation and recordkeeping
Staff training

Timeline

Scheduling Coordinator

Spencer Technologies
08.2014 - 09.2023Read More

Assistant Manager

Covington Credit
07.2012 - 08.2014Read More

Marshall County High School

High School Diploma
Read More
Brandy Harber