Outgoing professional with extensive experience in the hospitality industry. Skilled in training new staff and improving service efficiency. A proven track record of developing positive guest relationships to drive repeat business.
Overview
6
6
years of professional experience
Work History
Bartender
Hotel 1110 Linda Rose Rooftop Bar & Grill
Monterey, CA
08.2022 - Current
Crafted and served innovative cocktails, enhancing guest satisfaction and bar reputation.
Managed inventory levels to ensure product availability and minimize waste.
Trained new staff on bar procedures, improving service efficiency and team cohesion.
Implemented streamlined processes for order taking, reducing service times during peak hours.
Developed and maintained positive relationships with guests, fostering repeat business and loyalty.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Cheesecake Factory Inc
Sacramento, CA
10.2019 - 08.2022
Delivered exceptional customer service in a high-volume dining environment.
Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
Trained new servers on menu items, service standards, and operational procedures.
Managed tables efficiently, enhancing guest satisfaction through attentive service.