Brandy Ingalsbe
Summary
Dedicated academic professional with over 14 years of guiding diverse student populations toward academic achievement and personal fulfillment. Skilled in implementing proactive advising models, launching retention initiatives, and building supportive networks that encourage confidence, connection, and perseverance. Passionate about helping first-generation and at-risk learners thrive.
Overview
7
7
years of professional experience
Work History
Student Success Coach
Charter College
Pasco
07.2024 - Current
- Lead campus retention meetings to address educational barriers and improve student retention
- Analyze and interpret data on student attendance, withdrawals, and retention factors
- Create and implement plans for students not meeting satisfactory academic progress
- Partner with faculty and staff to recognize and remove barriers to learning across the entire student lifecycle.
- Support returning students with enrollment, financial aid scheduling, and overcoming success barriers.
Program Manager - Student Success
Charter College
Pasco
04.2021 - 08.2022
- Provide strategic leadership and guidance within the department
- Implement curriculum revisions to enhance student learning outcomes
- Monitor student progress and facilitate problem resolution
- Conduct performance evaluations and provide mentorship and coaching to faculty
- Develop and maintain accurate program files and records for faculty.
- Effective liaison between Admissions, Student Services and Student Success
Student Services Manager
Charter College
Pasco
06.2019 - 04.2021
- Collaborate with campus leadership to address educational barriers impacting student success
- Implement policies, procedures, and programs to uphold educational standards and goals
- Hire, supervise, and train student academic advisors
- Lead team meetings and provide one-on-one coaching to enhance performance
- Develop and implement strategies to support student success and persistence
- Create performance metric standards for the Student Advising team
Education
M.Ed. - School Counseling
Heritage University
Toppenish, WA05.2007
Bachelor of Arts - Social Sciences
Washington State University
Richland, WA05.2004
Associate of Arts -
Columbia Basin College
Pasco, WA05.2002
Skills
- Student retention strategies
- Performance evaluation
- Academic advising
- Conflict resolution
- Leadership development
- Effective communication
- Problem solving
- Policy development
- Performance metrics
- Coaching and mentoring
Timeline
Student Success Coach
Charter College
07.2024 - Current
Program Manager - Student Success
Charter College
04.2021 - 08.2022
Student Services Manager
Charter College
06.2019 - 04.2021
M.Ed. - School Counseling
Heritage University
Bachelor of Arts - Social Sciences
Washington State University
Associate of Arts -
Columbia Basin College