Brandy Jackson
Summary
Energetic and self-motivated with many years of diversified work experience. Dedicated to Fagen Inc., with the desire to meet company goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations.
Overview
38
38
years of professional experience
Work History
Parts Toolroom Attendant
Fagen
Granite Falls , MN
11.2020 - Current
- Maintain tools to help team complete job tasks quickly and with accurate outcomes.
- Receive incoming shipments of tools and equipment.
- Keep inventory of hand tools and gauges calibrated for use.
- Unpack, inspect and store new tools according to company standards.
- Facilitate preventive maintenance on equipment in line with company standards.
- Track excess materials and coordinate returns of damaged or unused items to logistic engineer.
- Keep tool trailer clean and organized.
- Monitor incoming and outgoing tools daily.
- Requisition new supplies and maintain storage areas.
- Compare shipping orders and invoices against contents received to verify accuracy.
- Monitor inventory to maintain sufficient supply levels.
- Inspect tools and Fall protection on a regular basis, red tag anything damaged and pull out of service.
- Verify orders by comparing quantity of items packaged with shipping documents and note any discrepancies.
- Keep good records of everything.
Carry Out and Grocery Stocker
Fareway
Knoxville, IA
04.2020 - 11.2020
- Checked for outdated grocery items and removed from inventory.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Daycare Provider
Self Employed
Knoxville, IA
03.2012 - 11.2020
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Kept notes of behavior issues, food served and medications administered to children.
- Monitored entrances and exits to maintain safety and organized environments.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Participated in mandatory professional development activities.
- Distributed food, napkins and beverages in preparation for snack time.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Assisted children with putting on coats and cold-weather gear before going outside.
Server, Bartender, Salaried Manager
Applebees
Pella , IA
11.2009 - 11.2020
- Upsold items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and create repeat business.
- Organized bar inventory and storage procedures to meet expected customer demands.
- Taught employees bar sales techniques, resulting in higher profits.
- Polished glassware and bussed tables to keep customer areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, close out guest checks and handle complimentary items.
- Maintained professional, organized and safe environment for employees and guests.
- Recruited and trained new bartenders and barbacks to help maintain strong knowledgeable team.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Followed recipes and drink measurements to minimize product used.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted servers with specialty drink orders by preparing on-demand items without delay.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Resolved staff member conflicts, by listening and finding appropriate middle ground.
- Cross-trained existing employees to maximize team strength.
- Served high customer volumes during special events, nights and weekends.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Bussed and reset tables to keep dining room and work areas clean.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Checked identification for minimum age for sale of alcoholic beverages.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Noted special guest requests and followed up with kitchen to confirm delivery.
- Increased sales significantly by upselling higher-end products to customers.
Fitness Instructor, Lifeguard, Janitorial
Knoxville Recreation Center
Knoxville, IA
05.2005 - 09.2016
- Learned and maintained proficiency in First Aid and CPR to offer individuals in distress optimal support.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Trainer and nutritional advisor for weight loss programs
- Choreographed fitness routines to accommodate all levels of fitness.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Lead numerous comprehensive classes for strength training.
- Monitored safety of guests in and around swimming pool.
- Checked pool and surrounding areas for hazardous conditions.
- Attentively monitored swimmers to identify distress.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength and skills in positive learning environment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Supervised supplies in inventory and submitted reorder requests.
Overnight Cashier, Stock, Supervisor
Haves
Knoxville , IA
11.2008 - 11.2009
- Looked for ways to improve store appearance in between assigned overnight work.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Resolved customers' service and product problems and processed refunds.
- Maintained clean and well-organized work areas to avoid violations or unnecessary work delays due to hazards.
- Delivered expert, friendly service to serve every customer need.
- Pushed out large amounts of new stock during slower overnight hours.
- Maintained strict security protocols to protect cash, customers and store assets.
- Used superior customer service skills to help customers locate and select merchandise.
Tax Preparer
H&R Block
Knoxville, IA
01.1994 - 04.1997
- Completed and filed returns with tax departments at local, state and federal levels.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Provided information about available products and services to clients, resulting in increased business opportunities.
- Reviewed available data and compared against tax code to determine exemptions, deductions and potential liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Education
High School Diploma -
Knoxville High School
Knoxville, IA05.1990
Skills
- Active Listening
- Self-Motivated
- Decision-Making
- Analytical and Critical Thinking
- Maintenance and Repair
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Critical Thinking
- Teamwork and Collaboration
- Flexible and Adaptable
Timeline
Parts Toolroom Attendant
Fagen
11.2020 - Current
Carry Out and Grocery Stocker
Fareway
04.2020 - 11.2020
Daycare Provider
Self Employed
03.2012 - 11.2020
Server, Bartender, Salaried Manager
Applebees
11.2009 - 11.2020
Overnight Cashier, Stock, Supervisor
Haves
11.2008 - 11.2009
Fitness Instructor, Lifeguard, Janitorial
Knoxville Recreation Center
05.2005 - 09.2016
Tax Preparer
H&R Block
01.1994 - 04.1997
High School Diploma -
Knoxville High School