Brandy Jackson
Texarkana,TX
Summary
Dynamic HR Manager with a proven track record. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept in HRIS systems like SAP and renowned for exceptional conflict resolution skills. Spearheaded innovative employee engagement initiatives, significantly enhancing team cohesion and operational efficiency. Expert in aligning HR strategies with business goals, demonstrating a unique blend of technical proficiency and interpersonal finesse.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
John Soules Foods
Tyler, TX
03.2022 - 06.2023
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Distributed employee engagement surveys to identify areas of improvement.
- Worked with senior managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
- Designed and executed leadership development programs, preparing high-potential employees for future management roles.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Human Resources Manager
Union Tank Car Company
Texarkana, AR
11.2021 - 03.2022
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Manager
Pilgrim’s Pride
Mt. Pleasant, TX
08.2018 - 11.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Food safety & Quality Assurance Supervisor
Tyson Foods, Inc.
Hope, Arkansas
08.2012 - 08.2018
- Responsible for hiring, training, monitoring, and administering the job duties for FSQA hourly personnel
- This includes monitoring and maintaining Quality Assurance programs to verify that product specifications are met, communicating with all levels of management and the USDA, and ensuring compliance with applicable regulatory requirements
- This position also requires outlining product deficiencies and suggested corrections, tracking corrective actions to the customer, government, and QA inspections until discrepancies are resolved, and directing and scheduling laboratory and in-plant quality assurance testing as required on a shift basis
- Other duties include assisting in the development of analytical skills used to evaluate problems and provide sound technical advice to resolve situations, working on special projects as assigned by the QA Manager (i.e
- Writing procedures, capability studies, records organization, computer application, and implementation), and performing other responsibilities as the need arises
- Responsible for food safety, food quality, and legality.
Education
M.A. Human Resource Management -
Webster University
01.2018
M.A. Management & Leadership -
Webster University
01.2012
B.S. Agricultural & Food Life Sciences -
University of Arkansas at Fayetteville
01.2009
Skills
- HRIS Experience (SAP, ADP, Workday, Infor)
- Excellent with problem solving & Conflict Resolution
- Great with people
- Very Flexible
- Auditing Experience in Human Resources, Manufacturing, Production, & Quality Assurance
- Knowledge of BRC & SQF standards & requirements
- Roll out of new products for National accounts (ex McDonalds, Popeye’s, Walmart, Wendy’s)
- Hiring, training, monitoring & administering hourly personnel
- Budget Planning
- Organizational development
- Excellent interpersonal skills (verbal & written)
- Experience working autonomously with initiative, innovation, and accuracy
- Union Experience
- Proficient in Microsoft Office
- Proficient in creating yearly cost savings
- Great Team Building Skills
- Ability to effectively communicate and work well with all levels of management
- Ability to set goals and follow through
- Production/Manufacturing Management Experience
Activities
- Alpha Kappa Alpha Sorority: Vice President
- Certified Customer Service Specialist ETA
- Presented Turnover Reduction Program at Pilgrim’s Human Resources Conference (improved from last in company to first)
- Received Discipled & Determination Awards at Pilgrim’s Human Resource Conference
- Scored A rating on Plant HR Audit
References
Available upon request
Timeline
Human Resources Manager
John Soules Foods
03.2022 - 06.2023
Human Resources Manager
Union Tank Car Company
11.2021 - 03.2022
Human Resources Manager
Pilgrim’s Pride
08.2018 - 11.2021
Food safety & Quality Assurance Supervisor
Tyson Foods, Inc.
08.2012 - 08.2018
M.A. Human Resource Management -
Webster University
M.A. Management & Leadership -
Webster University
B.S. Agricultural & Food Life Sciences -
University of Arkansas at Fayetteville