Brandy Jackson
Detroit,MI
Summary
Dedicated and self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Operations Manager
Provision Concepts
Denver, Colorado
09.2025 - Current
- Supervised daily workflow of employees to enhance productivity and uphold quality standards.
- Managed scheduling, training, and inventory control to support operational efficiency.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Event Sales Manager
Topgolf, Inc
Denver, CO
08.2022 - 09.2025
- Developed and implemented event sales strategies to increase revenue and market share.
- Managed event sales inquiries for Topgolf venues and booked private experiences.
- Consulted clients on event packages, menu options, and venue availability.
- Prepared proposals, contracts, and follow-up communications for prospective bookings.
Client Services Account Manager
Home Instead Senior Care Home
Denver, Colorado
02.2019 - 07.2022
- Managed client services for seniors receiving home care support.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Coordinated caregiver schedules with client needs and family requests.
- Supported client assessments and ongoing care coordination tasks.
- Maintained accurate client records and service documentation.
Education
Bachelor of Arts - Business Administration
University of Colorado At Boulder
Boulder, CO 08.2017 - 05.2020
Skills
- Operations management
- Employee scheduling
- Workforce management
- Inventory control
- Vendor coordination
- Customer relations
- Market analysis
- Staff management
Timeline
Operations Manager
Provision Concepts
09.2025 - Current
Event Sales Manager
Topgolf, Inc
08.2022 - 09.2025
Client Services Account Manager
Home Instead Senior Care Home
02.2019 - 07.2022
Bachelor of Arts - Business Administration
University of Colorado At Boulder
08.2017 - 05.2020