Brandy Jenkins
All American Storage
Ironton,OH
22
years of professional experience
Security professional monitoring 700 storage sites nightly and documenting the records needed to protect customer belongings and keep auction paperwork accurate. Maintains unit files, site checks, and safety records to support secure day-to-day operations. Brings steady judgment, clear documentation, and attention to site protection in a customer-facing setting.
Work History
Security
3 Years 7 Months- Monitor 700 storage sites nightly to support site security and protect customer belongings.
- Secure storage facilities by monitoring access points, checking conditions, and reporting concerns promptly.
- Organize auction information and supporting documents to keep unit status details current and orderly.
- Track safety documentation for all units while keeping files organized for quick reference.
Customer service representative.
5 Years 3 Months- Completed 2 cash deposits daily while updating reports and maintaining accurate register records.
- Handled [number] customer issues weekly, resolving complaints and escalating complex cases when needed.
- Trained new hires on store procedures, policy expectations, and daily front-end standards.
- Managed team members on shift, supported customer problem-solving, and upheld a safe, clean store environment.
- Handled inventory counts and placed product orders to keep shelves stocked and operations running smoothly.
Repair-Sales
16 Years 9 Months- Supported daily store operations by opening tasks, cleanup, and keeping the work area organized and ready.
- Resolved customer questions and service issues with a professional demeanor and steady, clear communication.
- Managed inventory control, purchase ordering, and merchandising strategy to keep parts and resale items available.
Delivery Driver
4 Months- Delivered customer orders promptly and maintained a professional demeanor throughout each route.
- Prepared food items and supported kitchen readiness during busy shifts with consistent attention to detail.
- Managed money handling, followed policy enforcement, and supported inventory control as needed.
Account representative with USCC project
6 Years 4 Months- Provided clear guidance to customers, translating account information into practical next steps and issue resolution.
- Supported new hire training through the mentor program, helping teammates learn procedures and account handling.
- Explained customer account information to agents, improving their confidence when handling assigned cases.
Project designer
1 Year 6 Months- Stained woodwork to achieve a consistent finish across decorative and functional projects.
- Assembled wood components carefully to support strong, usable finished products.
- Checked finished pieces for smooth surfaces and accurate construction before completion.
Cashier-Mechanic
9 Months- Repaired minor vehicle issues, including oil changes, filter replacements, and lighting repairs.
- Tracked needed parts and coordinated supplier purchases to support steady shop operations.
- Handled cash transactions accurately and maintained a professional, detail-oriented customer experience.
Cashier-Pizza maker
2 Years 9 Months- Prepared pizzas and completed orders accurately, following recipe and presentation standards.
- Delivered customer orders promptly and maintained professional service during each interaction.
- Resolved customer questions at the counter, keeping service calm, clear, and detail oriented.
Cashier- Sandwich Artist
9 Months- Prepared sandwiches and menu items according to customer requests, presentation standards, and portion guidelines.
- Balanced the register at opening and closing, confirming sales totals, cash counts, and receipt accuracy.
- Restocked ingredients, wrapped supplies, and kept the service area organized for steady customer flow.
- Followed store procedures for food safety, cleaning routines, and proper handling of cash and payments.
Education
High School Diploma
Skills
Customer service escalation
Conflict resolution
Team supervision
Staff training
Shift leadership
Store operations management
Inventory control
Purchase ordering
POS operations
Cash handling
Deposit reconciliation
Policy enforcement
Labor scheduling
Sales forecasting
Merchandising strategy
Loss prevention
Keyholder responsibilities
Vendor management
Documentation
Performance coaching
Employee scheduling
Accomplishments
- Mentor program with USCC
- Help Desk for USCC
Timeline
Delivery Driver
Giovannis Coal Grove
08.2024 - 12.2024Read More
Security
All American Storage
04.2023 - CurrentRead More
Customer service representative.
Speedway
06.2021 - 09.2026Read More
Project designer
Jenx Woodwork
05.2019 - 11.2020Read More
Account representative with USCC project
GC Services LP.
02.2015 - 06.2021Read More
Cashier-Mechanic
U-Save Auto Repair
04.2013 - 01.2014Read More
Repair-Sales
U-Save Appliance Center/Richie’s Used Appliances
04.2008 - 01.2025Read More
Cashier-Pizza maker
Papa John’s
03.2005 - 12.2007Read More
Cashier- Sandwich Artist
Subway
05.2004 - 02.2005Read More
Rock Hill High School
High School Diploma
Read More