Lilly Gray
Common Ground Coffee Bar
Spokane,Washington
1
Certification
5
years of professional experience
Motivated and dependable professional with a strong work ethic developed through experience in fast-paced service environments. Skilled in communicating effectively with people of all ages and backgrounds while providing excellent experiences. Experienced in meeting people's needs, handling responsibilities efficiently, and working collaboratively with teams. Confident in building positive connections with others and creating a welcoming, professional atmosphere.
Work History
Assistant Manager
1 Year 3 Months- Assist with daily operations and workflow management in a fast-paced coffee bar.
- Train and support staff to maintain service and operational standards.
- Manage customer concerns and support a positive guest experience.
- Assist with inventory, restocking, and supply organization.
Barista
1 Year 1 Month- Prepared coffee, espresso drinks, and food items consistently to support smooth café operations.
- Maintained accuracy in beverage and food orders to reduce errors and keep service moving.
- Supported a fast-paced café environment by balancing multiple tasks and responding quickly to changing demand.
Sales Assistant
2 Years 7 Months- Maintained current knowledge of inventory, promotions, and merchandise to support accurate customer recommendations.
- Processed transactions accurately and handled cash register operations during daily store activity.
- Organized and restocked sales-floor displays to maintain presentation standards throughout the store.
Daycare Assistant
2 Years- Helped maintain a safe, welcoming daycare environment for children, families, and staff throughout each day.
- Supported children with daily routines, activities, and age-appropriate care using effective communication and patience.
- Worked closely with staff to support children's well-being, coordinate daily needs, and keep the classroom running smoothly.
Education
High School Diploma
Skills
Customer service
Point-of-sale systems
Guest experience management
Conflict resolution
Team leadership
Effective communication
Staff training
Shift coordination
Time management
Inventory control
Stock replenishment
Supply organization
Certification
CNA
Timeline
Assistant Manager
Common Ground Coffee Bar
08.2025 - CurrentRead More
Barista
Dutch Bros
07.2024 - 08.2025Read More
Sales Assistant
Bungalow Studio
01.2023 - 08.2025Read More
Daycare Assistant
Montessori Center
01.2022 - 01.2024Read More
East Valley High School
High School Diploma
Read More