TYLER PERRY
Self Employed
thornton,CO
2
Languages
14
years of professional experience
Experienced retail and customer service professional with a proven history of driving sales, contributing to company profitability, and building strong repeat-customer relationships across specialty, premium, and lifestyle retail environments. Background includes leadership experience as a Retail Keyholder at Hot Topic, premium and luxury sales experience with Teavana and Sunglass Hut, and extensive experience with visual merchandising, floor sets, promotional campaigns, customer-focused sales, and employee onboarding. Skilled in creating personalized shopping experiences, developing customer loyalty, identifying individual needs, providing knowledgeable product recommendations, and maintaining high visual presentation standards. As a professional artist with formal Fine Arts training, I bring a heightened level of craftsmanship, creativity, attention to detail, and pride in the quality of my work. Reliable, adaptable, and results-oriented, with a unique combination of retail leadership, sales expertise, creative ability, and a strong commitment to customer satisfaction.
Work History
Freelance Tech
5 Years 6 Months- Diagnose hardware and software faults, then recommend corrective actions based on test results and equipment behavior.
- Inspect and test machinery for malfunctions, using handheld and power tools to verify repair needs.
- Document service and installation work clearly through completed forms and reports for accurate records.
- Read maintenance manuals and specifications to determine repair feasibility and the best method for replacement.
- Support customers with responsive service and practical problem resolution during equipment issues.
Manager in Training
1 Year 11 Months- Handled multiple priorities under tight deadlines without sacrificing quality or accuracy.
- Balanced independent work and team collaboration to deliver reliable day-to-day results.
- Supported sales floor supervision, associate coaching, and employee onboarding in a fast-paced retail environment.
- Applied sales floor planning, visual merchandising, and merchandise presentation to keep the store organized and customer-ready.
- Assisted with inventory control, cash handling, and loss prevention while supporting store operations and closing procedures.
Luxury Sales Associate
1 Year 1 Month- Built professional customer rapport through friendly greetings, personalized recommendations, and consistent follow-through.
- Presented merchandise according to brand guidelines to strengthen visual merchandising and overall store appeal.
- Addressed customer inquiries and concerns quickly, maintaining a polished luxury shopping experience.
- Maintained organized sales floors by supporting store operations and executing planogram-aligned product placement.
- Helped optimize sales floor planning by arranging displays for maximum brand visibility and shopper engagement.
Retail Keyholder
2 Years 2 Months- Monitored store security systems and addressed suspected shoplifting or theft concerns promptly.
- Created displays, stocked shelves, and maintained visual merchandising standards across the sales floor.
- Partnered with managers on promotional campaigns and store operations to support revenue growth and sales floor planning.
- Guided team members toward sales goals and reinforced company policies, procedures, safety rules, and health regulations.
- Opened and closed the store, supported inventory control, and maintained shrink reduction practices during each shift.
Sales Associate and Floor Set Team
5 Months- Stocked and faced merchandise to keep shelves organized and ready for customer shopping.
- Assisted customers with product selection, recommendations, and general store questions.
- Maintained clean, organized sales displays to support brand presentation and easy product access.
- Restocked fixtures and backroom areas to keep merchandise available during busy shifts.
- Followed floor set instructions to place new product launches according to store standards.
- Completed opening and closing duties to prepare the store for daily operations.
- Responded to customer concerns calmly and escalated issues when additional support was needed.
Retail Sales Associate
8 Months- Greeted customers and asked targeted questions to assess needs and guide product selection.
- Provided knowledgeable assistance on product features, pricing, warranties, and availability.
- Resolved customer complaints and inquiries with a calm, positive approach to support service quality.
- Built strong interpersonal communication with customers and coworkers to support smooth daily operations.
- Maintained accurate product knowledge to answer questions quickly and support confident purchasing decisions.
Barista
1 Year- Assisted with opening and closing routines, including cafe cleaning, display setup, and daily store readiness tasks.
- Managed multiple drink orders simultaneously while maintaining product quality, order accuracy, and steady pace during busy periods.
- Communicated professionally with customers and coworkers to support smooth service, quick issue resolution, and teamwork.
- Maintained a clean, organized cafe environment and prepared displays to support a welcoming customer experience.
- Delivered dependable front-line support in a fast-paced retail setting through multitasking, attention to detail, and consistent service.
Education
Associate of Arts - American Sign Language
Bachelor of Fine Arts - Fine Arts
Skills
Customer service
Sales floor supervision
Team training
Shift scheduling
Employee onboarding
Associate coaching
Performance management
Sales floor planning
Retail KPI reporting
Escalation resolution
Visual merchandising
Store operations
Cash handling
Inventory control
Loss prevention
Planogram execution
Merchandise presentation
Store opening procedures
Store closing procedures
Shrink reduction
Operational reporting
Sales forecasting
Promotional campaigns
LANGUAGES
American Sign Language
Conversational
Personal Information
Title: RETAIL MAKEUP ARTIST
Timeline
Freelance Tech
Self Employed
03.2021 - CurrentRead More
Manager in Training
Finishline
02.2018 - 01.2020Read More
Luxury Sales Associate
Apex By Sunglass Hut
01.2017 - 02.2018Read More
Retail Keyholder
Hot Topic
08.2014 - 10.2016Read More
Sales Associate and Floor Set Team
Bath & Body Works
01.2014 - 06.2014Read More
Retail Sales Associate
Teavana
10.2013 - 06.2014Read More
Barista
Starbucks
10.2012 - 10.2013Read More
Rocky Mountain College of Art & Design
Bachelor of Fine Arts from Fine Arts
Read More
Pitt Community College
Associate of Arts from American Sign Language
Read More