Brandy Jones
Bremerton,WA
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
28
28
years of professional experience
Work History
Real Estate Agent
Better Properties Kitsap & RE/MAX Town
02.2016 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Greet Customers with positive and professional attitude.
- Schedule/Confirm customer appointments.
- General office duties, including cleaning.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Resident Compliance Coordinator
Bremerton Housing Authority
02.2023 - 06.2023
- Ability to perform work accurately and thoroughly.
- Ability to take care of customers' needs while following company procedures and HUD multi-family compliance regulations.
- Ability to avoid being offensive when communicating with others, maintain diplomatic relations or good customer services, and show consideration for others with diverse backgrounds.
- Ability to comprehend complex technical knowledge and terminology of Project-Based Section 8 housing programs and applicable federal, state and local laws.
Senior Account Executive
OneMain Financial
06.2006 - 02.2016
- Greet customers with positive and professional attitude.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Examine insurance claims to help policyholders settle claims, increasing customer satisfaction.
- Manage inventory, order/monitor stock, and submit supply orders as needed.
- Evaluate applicants' credit histories and reviewed applications to determine feasibility of granting loans.
- Prepare bank deposits and submit daily reports to finance.
- Coordinated employee training programs to improve productivity and performance.
- Schedule/Confirm customer appointments.
- General office duties, including cleaning.
Personal Banker, Teller Coordinator
Bank Of America
10.1995 - 12.2006
- Greet customers with positive and professional attitude.
- Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
- Schedule/Confirm customer appointments.
- Prepare bank deposits and submit reports to finance.
- General office duties, including cleaning.
- Monitored 10-15 employee's for attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
- Manage inventory, order/monitor stock, and submit supply orders as needed.
Education
Medical Terminology - Medical Terminology
AAPC
Online03.2024
Skills
- Strong Organizational Skill
- Administrative Duties
- Data Entry
- Records Management
- Microsoft Office
- Insurance Eligibility
- Compliance Reporting
- Daily Operations Management
- Customer Account Management
- Medical Terminology
Accomplishments
- Notary Licensed- 10 years
- Licensed Realtor- 6 years
- AAPC - Fundamentals of Medicine
- AAPC - Medical Terminology
Timeline
Resident Compliance Coordinator
Bremerton Housing Authority
02.2023 - 06.2023
Real Estate Agent
Better Properties Kitsap & RE/MAX Town
02.2016 - Current
Senior Account Executive
OneMain Financial
06.2006 - 02.2016
Personal Banker, Teller Coordinator
Bank Of America
10.1995 - 12.2006
Medical Terminology - Medical Terminology
AAPC
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