To obtain a position in a healthcare office setting that would benefit from my skills and experience, while increasing my level of job responsibility.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Specialist
Sparrow Medical Supply
10.2011 - Current
Responsible for billing of insurance, work denials, and providing customer service.
Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Passionate about learning and committed to continual improvement.
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Handle basic office functions such as: Billing of electronic and paper claims, knowledge of HCPC Codes, ICD-10 coding, and modifiers, preparing and submission of claims, troubleshoot and resolve problems with insurance, resolve and resubmit claims when needed, use of computer and answer multi-phone line.
Accounts Receivable Clerk
Sparrow Medical Supply
01.2005 - Current
Generated and mailed updated statements.
Followed up with customers to collect insurance information and verify details.
Processed payments and applied to customer balances.
Collected and arranged information and entered details into computer database.
Set up and updated customer accounts with interactions, payments and personal information.
Answered phone calls from customers and assisted with resolving their issues.
Resolved customer issues in a timely manner while complying with company standards.
Managed and responded to correspondence and inquiries from patients and insurance companies.
Submit for authorization when necessary.
Work claim edit list and submit claims for electronic processing.
Data Entry Clerk/ Imaging Clerk
Sparrow Medical Supply
07.2003 - 08.2006
Obtained scanned records and uploaded them into the database.
Scanned documentation and entered into the database.
Performed general administrative duties, including copying, faxing and filing.
Education
High School Diploma -
Webberville High School
Webberville, MI
1991
Skills
MS Office, Excel, Word, Outlook
Medical insurance billing
Professional manner with customer
Adhere to corporate compliance policies
Adhere to HIPPA guidelines
Maintain a positive attitude
Proficient in EMR
Timeline
Accounts Receivable Specialist
Sparrow Medical Supply
10.2011 - Current
Accounts Receivable Clerk
Sparrow Medical Supply
01.2005 - Current
Data Entry Clerk/ Imaging Clerk
Sparrow Medical Supply
07.2003 - 08.2006
High School Diploma -
Webberville High School
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