Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Apprentice
Chipotle Mexican Grill
San Diego
04.2023 - Current
Leads the successful day-to-day operations of the restaurant
Trains and develops crew, provides exceptional customer service, and maintains budgets set by the General Manager
Works shoulder-to-shoulder with the General Manager to prepare for the General Manager role as next position with the company.
Follow all safety, sanitation, and hygiene standards while preparing and serving food
Assist in prepping ingredients for use in menu items
Prepare orders according to Chipotle recipes and specifications
Operate kitchen equipment safely and efficiently
Maintain a clean work area at all times
Ensure that all products are stored properly and rotated as needed
Monitor product freshness and discard any expired or spoiled items
Greet customers warmly and provide excellent customer service
Take accurate orders from customers and enter them into the point-of-sale system
Package orders correctly and ensure accuracy of order before handing it off to the customer
Lead Assistant Manager
Domino's Pizza
San Diego
01.2018 - 08.2023
Managed the store with a focus on delivering great customer service and ensuring that all food safety standards were met.
Ensured staff followed company procedures for cash handling, delivery instructions, pizza preparation, and cleanliness of the restaurant.
Trained new employees in job duties and responsibilities to ensure smooth operation of the store during shift changes.
Monitored sales performance by reviewing daily reports and provided feedback to help improve results.
Maintained inventory levels within budgeted guidelines by monitoring stock levels and ordering as needed to maintain optimal inventory levels.
Member Service Representative
North Island Credit Union
San Diego
01.2020 - 03.2020
The Call Center Member Services Representative is responsible for receiving incoming calls in a prompt and polite manner; providing high quality service to California Credit Union members.
Customer Service Representative
Domino's Pizza
San Diego
11.2015 - 12.2017
Crew member job duties include taking phone calls, filling out specific orders, making pizzas, and completing cash transactions with customers that come to pick up food orders.