Proven administrative and leadership expertise honed at Chartwells Schools Dining Services enhancing operational efficiency and customer satisfaction. Skilled in data entry and fostering positive client relations, I've effectively managed teams and resources, achieving significant improvements in business processes in a Food Service atmosphere.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Chartwells Schools Dining Services
01.2017 - Current
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as Payroll report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Input inventory levels for food / paper supplies,
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, printed out menus and process Company P.O.'s.
Helped in Facilitating training and onboarding for incoming food service staff.
Food Service Worker
Kearsley Community Schools
01.2017 - Current
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for students.
Worked the Sandwich line and salad stations.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Made food according to standard recipes with requested changes for customer satisfaction.
Manager
Subway
07.2013 - 08.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Manager
Little Caesars Pizza
10.2009 - 09.2013
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Education
High School Diploma -
Mount Morris High School
Mount Morris MI
06-2010
Skills
Customer service
Data entry
Computer skills
Office administration
Customer and client relations
Computer proficiency
Timeline
Administrative Assistant
Chartwells Schools Dining Services
01.2017 - Current
Food Service Worker
Kearsley Community Schools
01.2017 - Current
Manager
Subway
07.2013 - 08.2020
Manager
Little Caesars Pizza
10.2009 - 09.2013
High School Diploma -
Mount Morris High School
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