Brandy Lucio

• Maintain a clean and organized bar area, ensuring compliance with health and safety regulations.
• Providing exceptional customer service, fostering a welcoming atmosphere for patrons and encouraging repeat business.
• Establishing rapport with clientele by offering personalized recommendations based on individual tastes and preferences.
• Managing cash handling procedures accurately, ensuring proper accounting of daily sales transactions.
• Mixing unique and interesting cocktails for customers, including bar specials.

• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.

• Prepare and draft correspondence and legal forms to maintain smooth communications.
• Manage accounts and client records of clients, observing confidentiality, and extreme discretion.
• Work alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
• Communicate pertinent information to clients via phone, email, fax and mail, etc.
• Create spreadsheets to track client progress and document billable hours.
• Interview clients to obtain information relevant to cases.

• Served and managed high customer volumes and employee delegating during special events, nights, and weekends. I've managed events such as tailgates, Rock the South managing 40 bartenders, The World Games, Birmingham, Georgia Rodeo, Auburn Rodeo, weddings, business events, in-home events
• Performed opening and closing duties, printing sales reports, handling payment for end of event consumption tabs, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Follows alcohol awareness procedures for preventing excessive guest intoxication.
• Adheres to state laws regarding alcoholic beverage services and customer regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Promoted alcohol products for companies such as Tito's, Bushwacker, Old Forester at golf courses, ABC stores, etc. engaging with guests by handing out samples & branded items & taking photos for the client.